456 Information Communication Technology in Amazonas lowest at $104.0+

CODE 10559816 - LEVEL 2 TECHNICAL SUPPORT SPECIALIST (FULL)64877788009347120

Indeed

CODE 10559816 - LEVEL 2 TECHNICAL SUPPORT SPECIALIST (FULL)

We are **Quality Digital**! Learn more about us: * **A phrase that defines us** \- We are IT solutions experts and passionate about innovation! * **To infinity and beyond** \- We are *\#borderless*. Our team is spread across Brazil and the world. * **Our culture** \- Even though we’re apart, we’re together. We hold ceremonies to stay closer, share knowledge, and keep up with our company’s latest news! * **We are diverse** \- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment—valuing and promoting plurality. Therefore, **everyone is welcome here**, regardless of race, gender, age, sexual orientation, religious belief, or disability. * **Our goal** \- To empower our clients’ businesses through innovative and sustainable solutions. Are you ready to join us on this journey? **Responsibilities and duties** **What we’re looking for?** An organized and proactive individual. **Your day-to-day responsibilities** * Provide **Level 2 technical support**, both on-site and remotely, for IT incidents and service requests. * Deliver technical support for **software, corporate systems, IT equipment, and mobile devices** (Android, iOS, telephony, and data). * Perform **installation, configuration, and maintenance of workstations**, Windows 10 or later operating systems, standard software, and peripherals. * Provide technical support for **Office 365** (Outlook, Word, Excel, PowerPoint, OneDrive, OneNote) and collaboration tools (**Teams, Meet, and Zoom**). * Support and operate **videoconferencing rooms, audioconferencing systems, and audiovisual equipment** (Poly, Jabra, Netglobe, TVs, mixing consoles, auditoriums). * Execute **daily technical checklists** at assigned locations, ensuring printers, videoconferencing systems, time clocks, access control turnstiles, and corporate displays function properly. * Manage and monitor **service tickets with vendors and third-party service providers** (printers, CCTV, no-breaks, facilities, etc.). * Maintain inventory control of **printer supplies and consumables**, and provide support for multifunctional devices. * Create and update **technical procedures and work instructions** for Level 1 and Level 2 support. * Ensure proper registration, tracking, and closure of tickets according to defined processes and SLAs. **Requirements and qualifications** **Work Schedule** * **Shift:** Monday to Friday, from 08:00 a.m. to 5:00 p.m. * **Work mode:** On-site * **Work location:** Silves, Amazonas—AM **NOTE:** Hey! If you don’t meet all the job requirements, we still encourage you to apply! We’ll carefully review your profile considering all your qualifications. **Additional information** **What you’ll find here:** * A conducive environment for **learning** and **professional growth** * **Performance evaluations** and **feedback**, aimed at continuous development of our people * **Meal and/or food allowance**, for grocery purchases and meals * **Medical and dental assistance**, so you and your family can maintain good health * **Pharmacy partnership**, offering discounts on medications * **Childcare allowance**, per current policy * **Gym membership partnership**, to encourage regular exercise * **SESC partnership**, providing varied cultural and leisure activities * **Partnerships for studies**, including language learning, technology training, and online course platforms * **Payroll-deductible loans**, with attractive interest rates + financial education program * **Corporate University and knowledge pathways**, featuring diverse content on technology, soft skills, market trends, and much more * **Employee referral program**, with opportunities for rewards and bonuses * **Group life insurance** Here, stories never run short! So, how about grabbing your cup of coffee, tea, juice, or favorite beverage—and learning more about us, falling in love with what we do, exploring our open positions, and joining this ever-growing team?

R. Antônio Batista, 23 - Centro, Silves - AM, 69114-000, Brazil

Senior Quality Management Analyst64846445290371121

Indeed

Senior Quality Management Analyst

Eneva in **Silves - AM** wants you on the team! #JoinEneva If you want to work as a **Senior Quality Management Analyst**, we have a new challenge for you! **Key Responsibilities:** Monitoring and Planning: Participate in defining the quality management system’s activity plan and monitor achievement of departmental targets and indicators. Legal and Regulatory Compliance: Identify legal requirements applicable to the plant and ensure compliance with each requirement through specific action plans coordinated with managers. Process Management: Analyze task execution procedures and prepare checklists based on certification standards. Nonconformance Handling: Identify failures in processes and systems, ensuring corrective actions are implemented to prevent recurrence. Support and Coordination: Support various project departments in their daily operations, lead plant management meetings, and coordinate the plant event schedule to ensure all events occur as planned. * Plan and organize departmental demands and routines, providing support to various project departments; * Develop, improve, and complete reports, documents, spreadsheets, charts, and tables related to project activities; * Work across all plant areas to promote, train, and verify correct application of quality tools and processes; * Ensure customer satisfaction through implementation and maintenance of quality processes; * Perform control and distribution of procedures, understanding plant processes and critical activities; * Stay updated on existing market standards; * Monitor and track implementation of quality processes, evaluating systematic execution, application quality, dissemination level, and results achieved after implementation; * Support critical analysis of quality process implementation, identifying opportunities and actions ensuring continued use; * Prepare the annual activity plan related to the quality management system; * Structure, implement, and execute internal and external audit programs for quality-related systems and procedures; * Support definition and implementation of a corrective action system for procedural deviations or when procedure modifications are identified; * Promote the integrated policy by preparing and distributing related materials to raise awareness and engage all company departments in the management system; Identify deficiencies in processes, systems, and tasks, raising awareness among directly involved personnel and departments to encourage engagement in solution development and corrective action implementation; * Identify legal requirements applicable to the plant and its operations using a dedicated system, tracking compliance and developing action plans for each item with responsible managers from respective departments; * Analyze procedures and task execution methods, preparing checklists based on certification standards and other applicable standards; Support departments in controlling targets and indicators; * Lead plant management meetings; * Schedule plant events (plant calendar) and coordinate to ensure all occur as scheduled; * Perform duties in accordance with company policies, as well as occupational health, safety, hygiene, and workplace safety regulations; * Carry out other tasks of similar nature and complexity associated with the corporate environment; * Maintain cleanliness and organization of the workplace; * Comply with company institutional rules and regulations. **To apply, you must have:** Completed undergraduate degree in Engineering; Availability to work onsite under administrative regime in Santo Antônio dos Lopes - MA (residency in Maranhão is mandatory); Knowledge of certification standards; Experience with continuous improvement tools (PDCA, Ishikawa, etc.); Experience with indicator management; **Work Location**: Silves - AM **Learn more about us at:** www.eneva.com.br.**Eneva is a serious company committed to transparency in its selection processes and does not request any payment during recruitment.****Join our team! All our positions are also open to candidates with disabilities (PcDs).**

R. Antônio Batista, 23 - Centro, Silves - AM, 69114-000, Brazil

Water and Gas Treatment Supervisor64687907937923122

Indeed

Water and Gas Treatment Supervisor

Eneva in **Silves - AM** wants you on our team! #JoinEneva If you want to work as a **Water and Gas Treatment Supervisor**, we have a new challenge for you! **Key responsibilities:** * Promote and ensure efficient operation of the plant’s water treatment systems, company availability, asset maintenance, employee safety, and environmental protection - Supervise the team of chemical technicians, water operators, and laboratory staff, providing them with the necessary conditions to perform their duties, continuously motivating shift teams and fostering good relationships among employees and across teams - Conduct analytical monitoring of quality parameters required for operational processes and perform laboratory analyses * Support and/or participate in the operation of the water treatment and demineralization station and effluent treatment facilities, as required * Ensure that operational, asset-related, and personal safety aspects for employees are maintained according to company standards, supporting continuity of company assets * Manage information related to the position, safeguarding its storage and controlling its dissemination in accordance with the company’s information security policy * Promote continuous improvement through analysis, development, and review of operational procedures required for safe and efficient plant operation * Inspect and control reagent solution levels in online plant analyzers and prepare calibration solutions * Monitor laboratory equipment calibrations, as well as detect, analyze, and diagnose problems and failures in such equipment - Issue technical recommendations to prevent and/or correct potential deviations in water and steam quality, in accordance with acceptance criteria - Ensure inventory levels and issue purchase requests for chemicals, reagents, and other consumables required for water treatment systems and laboratory operations * Oversee contracts related to the chemical area * Provide information to department management whenever training or qualification needs for operations personnel are identified; also promote, analyze, and ensure timely delivery of technical information, reports, assessments, projects, etc., as required * Maintain organization and cleanliness in operational areas, including laboratories, water treatment and demineralization stations, and other industrial areas * Ensure clear and complete documentation of all relevant events occurring during the operational shift **To apply, you must have:** * Knowledge of ISO 9000 / ISO 14000 / OHSAS 18000 / TPM standards or similar quality systems _ Technical or higher education degree in Chemistry **Work location**: Silves-AM **Learn more about us at:** www.eneva.com.br. **Eneva is a serious company committed to transparency in its selection processes and does not request any payments during recruitment.** **Join our team! All our positions are also open to candidates with disabilities (PcDs).**

R. Antônio Batista, 23 - Centro, Silves - AM, 69114-000, Brazil