TEMPORARY POSITION – CSC JAGUARIUNA – RH REGISTRATION EMPLOYEE WORKING INSIDE AMBEV - 6-MONTH INITIAL POSITION. **Position:** JUNIOR ANALYST **MP (Area):** BT **Process:** Relationship **Salary:** R$ 3,091.99 **Benefits:** Shuttle service + MEAL ON SITE **Working Hours:** Monday to Thursday, 8 AM to 6 PM and Friday, 8 AM to 5 PM. **Work Model:** Hybrid (Monday, Tuesday, and Wednesday onsite; Thursday and Friday remote) **Job Responsibilities:** Handling tickets on SNOW. **The job routine includes:** Assisting internal and external clients through the support platform Invoice registration Opening and closing tickets; Managing WhatsApp indicators; Presenting results to senior management; Creating materials in PowerPoint; Requirements and Qualifications Discipline in following routines; Problem-solving skills; Strong communication skills; Experience in UX (User Experience). **Education:** Bachelor's degree completed Advanced knowledge of Office suite; Knowledge of methodologies; Knowledge of KPI management; Intermediate English; Intermediate Spanish; Analytical mindset; Programming language; (preferred) Automation knowledge. (preferred) **Minimum Education Level:** Bachelor's Degree