OPERATIONS SUPERVISOR

Description

Job Summary: Supervises condominium monitoring operations, ensuring compliance with procedures, team coordination, and high-quality customer service. Key Highlights: 1. Supervision of condominium monitoring operations 2. Team coordination and customer service 3. Training and mentoring of new employees **Operations Supervisor** Supervises condominium monitoring operations, ensuring compliance with operational procedures, team coordination, proper functioning of security systems, and quality customer service. **Hiring Company** NS Segurança \- Paulínia SP **Working Hours** Flexible **Employment Type** CLT **Work Mode** On-site **Requirements** * Driver's License Category B * Availability to work during night shifts and/or weekends * Completed High School Education * 6 months of relevant experience **Responsibilities** * Supervise workstations by conducting operational patrols. * Develop, manage, and adjust work schedules, including staff reassignments and coverage. * Provide operational support and customer service, addressing and resolving incidents. * Conduct training, onboarding, and mentoring of new employees. * Monitor operational incidents, ensuring adherence to internal procedures. * Supervise proper use of systems, equipment, and operational resources. * Ensure compliance with internal policies, professional conduct, and confidentiality. * Prepare and report basic operational information to management. * Support the team during emergencies or non-routine operational situations.