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We are a Brazilian group of companies transporting innovation and technology worldwide. Together, we expand horizons through dedication, ethics, diversity, and sustainability. 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We work as a team and take pride in the difference we make for our customers, local communities, and a sustainable future for the world.\n\n\nWe are seeking a **Technical Support Specialist**\n\n**Why Aggreko?** Here are some of the benefits and awards.\n\n\n* Comprehensive medical and dental plan covering dependents.\n* Flexible food allowance via Caju.\n* Private pension plan (optional).\n* Life insurance.\n* Wellhub (formerly Gympass).\n* Employee Assistance Program offering psychological, nutritional, legal, and financial support (at no cost).\n* Annual bonus plan tied to company goal achievement.\n* Safety-focused culture.\n\n**What you’ll do:**\n\n* Conduct root cause analyses to identify and eliminate failures;\n* Carry out Kaizen studies, promoting continuous improvement initiatives;\n* Provide Level 2 technical support to resolve complex issues;\n* Support equipment commissioning processes;\n* Develop and implement preventive and corrective maintenance plans;\n* Identify opportunities to optimize fleet performance;\n* Collaborate with suppliers and OEMs (Original Equipment Manufacturers) to report issues and propose effective solutions.\n\n**You should have the following skills and experience:**\n\n* Ideally, a degree in Engineering;\n* Technical knowledge of electric generators;\n* Proficiency in Microsoft Office suite;\n* Intermediate English (primarily technical). 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We offer customized solutions to connect companies with qualified professionals.\n\n**What you will do in this role?:**\n\n\nProvide customer service via phone, email, and/or chat. Track orders, answer questions, and handle requests. Provide prompt and efficient support in resolving issues. 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