**Carvalima means faster, higher-quality, and more trustworthy deliveries for you** -------------------------------------------------------------------- With professionals specialized in the logistics market and extensive experience in personalized service, we are a team of over 2,000 employees who constantly work to boost your business—thus jointly contributing to Brazil’s economic and social activities. We are looking for a Logistics Assistant to carry out location, analysis, and evaluation processes in cases involving missing items, damage, and other incidents affecting goods transported, up to the final resolution of exchanges, returns, or customer compensation. **Responsibilities and Duties** + Record and monitor incidents related to missing items, exchanges, and damages. + Monitor pending issues and ensure deadlines are met. + Respond to service requests and assess goods in critical cases. + Update systems and report progress to leadership. + Finalize investigations and prepare compensation procedures. + Store, sort, and dispatch goods according to established procedures. + Comply with company policies, regulations, and standard operating procedures (SOPs). + Safeguard resources and maintain departmental organization. + Support colleagues and share knowledge. + Perform related tasks as required. **Professional Experience** * Prior experience in this role is an advantage. * Specific Knowledge * Cargo Volume Handling and Loading — Advanced * Office Suite — Intermediate * Customer Service — Advanced **Requirements and Qualifications** * Completed High School; Technical Degree in Logistics or related field **Since 1989, we’ve delivered trust, quality, and speed across all of Brazil.** **At Carvalima**, we’re driven by our passion for connecting people, businesses, and results. With over **2,000 employees** and presence in **17 states and the Federal District**, we deliver **logistics solutions** that drive the economy and strengthen trusted relationships with our **65,000+ active customers**. Joining Carvalima means becoming part of a team committed to **excellence and personalized service**. We serve over **3,000 cities**, supported by a **fleet of over 800 vehicles**, which travel daily across Brazil’s roads delivering **efficiency, commitment, and credibility**. Our growth stems from **solid, strategic partnerships**, built over more than three decades—collaborations reinforcing our mission to **transform logistics into trust and development**. We value our team because we believe **people are what drive Carvalima**. That’s why we foster an **ethical, respectful workplace focused on personal and professional growth**. If you seek a place to **grow, learn, and make a difference**, your journey starts here. **Join Carvalima Transportes.**