Capital Health is looking for a professional to join its administrative team. We are seeking qualified, committed, and motivated professionals to join our team and contribute to the growth and continuous improvement of our processes. If you are an organized, proactive individual with strong administrative management skills, this is your opportunity to become part of a team that values innovation and efficiency! * Customer service, providing support and efficiently and courteously addressing inquiries. * Database management, ensuring information is up-to-date and accurate. * NPS monitoring, identifying opportunities to enhance customer experience. * Sending welcome membership cards. * Control and update of adjustments. * Monitoring cancellations. * Retention management, aiming for continuous service and customer satisfaction. * Customer service, providing support and efficiently and courteously addressing inquiries. * Database management, ensuring information is up-to-date and accurate.