1182 Call Center Customer Service in Bahia lowest at $2080.0+

Indeed

Urban Microcredit Agent - Olindina - SE

In our daily work, we strive to leave a positive mark on the world, solve our customers' main challenges, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong people.** **MISSION:** To operate with excellence Brazil's leading microcredit program, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in microfinance service operations and as a reference in people's development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Empathy and Care; Creativity and Innovation; Respect and Inclusion. The **Urban Microcredit Agent** works within the Microfinance team and is responsible for capturing and retaining potential clients by advising their businesses in accordance with policies, performing analyses, granting credit, and carrying out other related activities. If this role aligns with your professional purpose, join **CAMED MICROCRÉDITO**! **Responsibilities and duties** Conduct collection of overdue debts according to established methodology; Guide clients within your portfolio and verify proper use of granted credits; Develop action plans for operational routines of your client portfolio according to established targets; Establish contact with clients, following the methodological steps defined by the Microfinance Program; Gather economic and financial information about clients' activities at their workplaces to analyze credit granting; Handle credit requests by visiting potential clients and informing them about the submission process for credit proposals in accordance with policy and procedure manuals; Conduct promotions and informative lectures about microfinance products and other events aimed at acquiring new clients and retaining existing ones; And other responsibilities related to the area. **Requirements and qualifications** **Mandatory requirements:** Legal age (18 years or older); Education: Completed high school; Availability for intercity travel; Computer skills and proficiency in Office Suite (Word and Excel); Experience in sales, negotiation, collections, and customer service. **Additional information** **Salary:** Base salary of BRL 1,717.73; Variable compensation, potentially reaching up to BRL 2,318.24; Bonus (DH will provide details during the selection process). **Benefits:** Training; Life insurance; Health plan; Transportation allowance; Dental plan; Private pension plan; Partnerships with educational institutions; Well-being incentive program through Wellhub; Meal allowance and basic food basket totaling BRL 1,507.24; Childcare/babysitter reimbursement for children up to 5 years and 11 months old – BRL 320.38 (fixed amount per child); Quality of Life Program (we operate subprograms supporting and promoting employee health and well-being across physical, emotional, and social dimensions). **Workload:** 40 hours per week; **Working hours:** From 08:00 AM to 05:00 PM (Monday to Friday). We are a new company, founded in 2022, and part of the **Grupo Camed**. We exclusively operate **Crediamigo, BRAZIL'S LARGEST Productive and Oriented Microcredit Program**, a leader in its segment. Currently, we have **over 5,000 employees** operating in **more than 1,900 municipalities** across the Northeast region and northern areas of Minas Gerais and Espírito Santo states, making us the LARGEST microcredit operator in Brazil. In our daily work, we strive to leave a positive mark on the world, solve our customers' main challenges, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong people.** **MISSION:** To operate with excellence Brazil's leading microcredit program, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in microfinance service operations and as a reference in people's development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Respect and Inclusion; Empathy and Care; Creativity and Innovation. **We are CAMED, we are CREDIAMIGO!**

Av. Brasília, 125, Olindina - BA, 48470-000, Brazil

R$1,717/month