Provide customer service, open records in the internal system, enter exam results and reports into health plans to facilitate pet appointments, provide information, and receive visitors for referral to company staff. Receive and process incoming correspondence, schedule exams, clarify questions about exams and preparations, respond to WhatsApp messages, answer phone calls, and record customer requests. Job type: Full-time CLT Pay: R$1,700.00 - R$1,835.66 per month Benefits: * Life insurance * Meal allowance * Transportation allowance Screening question(s): * Do you have experience in reception? Please describe your duties and routines.