CCA Technical Assistant (Temporary)

Description

Job Summary: We are seeking a highly qualified Temporary Technical Assistant II to assist in resolving problems and addressing needs at CCA units, with a focus on serving children and families. Key Highlights: 1. Assist in resolving problems and addressing needs at CCA units 2. Focus on serving and accompanying children and families 3. Dynamic and proactive work with technical teams **Details** We are looking for a highly qualified Temporary Technical Assistant II to join our team. You will be responsible for assisting in problem resolution at units and addressing needs related to children and families. We seek someone with solid knowledge of CCAs (Centers for Children and Adolescents), capable of diagnosing and solving daily operational issues within the unit. Excellent communication skills, ability to work collaboratively in a team, and proactivity in seeking solutions are essential. If you are a dedicated professional, skilled at multitasking, and seeking a dynamic work environment, join our team. **Responsibilities** * Welcome, accompany, and refer users and families to Public Policy Services and the Socio-Assistance Network. * Organize meetings with families and their respective agendas. * Conduct specific activities with users and families, as needed. * Register and enroll users and organize user records. * Commit to project implementation and outcomes, and assist with necessary documentation for project accountability reporting. * Participate in developing semiannual and monthly plans, considering current legislation and service users’ needs. * Conduct home visits to users and families, as needed. * Guide, refer, and assist users and families in obtaining required documents, as needed. * Discuss cases requiring referrals during technical team meetings. * Maintain daily and monthly attendance records for users. * Assist socioeducational coordinators and the manager in applying assessment tools for interventions with users and families. * Substitute for the service manager during their absence. * Monitor community and social articulation processes developed by the unit. * Refer users to institutional partners responsible for psychosocial services (Horas da Vida, Instituto Borboleta Azul, Abrinq, etc.) and provide them with required information and documents. * Complete monitoring tools for users and families mandated by ASA and/or the Municipal Government (Situational Profile, COVS, SISC spreadsheet, etc.). * Represent the manager at SMADS meetings and within the social protection network, when requested. * Mediate conflicts arising among students. * Serve families under the guidance and supervision of the manager. * Accompany users during external activities, as needed. * Substitute for the service manager during their absence. * Represent the manager at SMADS meetings and within the social protection network, when requested. * Occasionally close the CCA. **Work Environment** Centers for Children and Adolescents (CCAs) are spaces designed to welcome children and adolescents during non-school hours. Students participate in workshops on digital culture, sports, theater, music, healthy eating, and more. These socioeducational activities support educational development, access to culture and sports, and digital inclusion for children and adolescents. Employment Type: Full-time CLT Compensation: R$3\.987,75 per month Benefits: * Dental care * Life insurance * Commuter allowance