Waiter

Description

Job Summary: Thermas da Mata Hotel is seeking proactive and committed professionals to work as Waiters, ensuring operational excellence and guest satisfaction. Key Highlights: 1. Work in a dynamic environment focused on excellence in guest service. 2. Collaborate with the team to deliver a positive customer experience. 3. Develop within an environment that values commitment and proactivity. **About Thermas da Mata Parks and Hotels** Thermas da Mata Parks and Hotels is one of the leading water parks in the state of São Paulo and the first water park in the Greater São Paulo region, recognized for leisure, entertainment, and family-oriented experiences. In addition to aquatic attractions, Thermas da Mata Parks and Hotels features its own hotel, offering guests a complete hospitality experience—comfort, convenience, and seamless access to the park and surrounding area. We believe our success is directly linked to the people who shape our story. We value committed talent, diversity, teamwork, and a collaborative, dynamic, and excellence-oriented environment. Respect, continuous development, and the pursuit of sustainable results are core elements of our culture. **About the Position** Thermas da Mata Hotel seeks professionals to join its operational teams, contributing to service quality, guest comfort, and satisfaction. As a **Waiter**, the role emphasizes operational excellence, organization, courtesy, agility, and attention to detail. Professionals will work directly in hotel operations, ensuring adherence to quality, safety, and hospitality standards. During the selection process, candidates will be evaluated based on experience, behavioral profile, and alignment with the hotel’s culture, and may be assigned to the most suitable position. **Responsibilities & Duties** * Greet guests and customers courteously, efficiently, and professionally * Organize the dining room, tables, and service areas * Assist with food and beverage setup, restocking, and service * Comply with hygiene, food safety, and best practice standards * Support inventory control and organization of utensils, equipment, and supplies * Collaborate with the team to ensure a positive customer experience **Requirements** * Completed high school education (preferred) * Prior experience in this role is a plus * Flexible availability for shifts * Organizational skills, responsibility, and ability to work in a team **Behavioral Profile** * Commitment and proactivity * Attention to detail * Strong communication and interpersonal skills * Focus on quality and guest experience **Benefits – A true dive into advantages (CLT)** * Transportation Allowance * Meal Voucher * Medical Assistance * Dental Assistance * Life Insurance * Free park access for you and up to 4 legal dependents—because sharing incredible moments with loved ones is part of the experience Minimum Education: High School (Secondary Education)