Maitre

Description

Job Summary: Responsible for managing food and beverage operations, ensuring service quality and customer satisfaction at Pullman São Paulo Ibirapuera. Key Highlights: 1. Food and beverage operations focused on quality and customer satisfaction 2. Dynamic environment at the premium hotel Pullman São Paulo Ibirapuera 3. Team leadership and development with a customer-centric focus **About the Company** The Pullman São Paulo Ibirapuera is a premium hotel located near Ibirapuera Park, Av. 23 de Maio, and São Paulo’s most important neighborhoods. Our spaces are perfect for working, creating, and connecting—whether in our design-oriented guest rooms, disruptive events, or the vibrant energy of our lobby. **Your inspiration will discover new references in our art.** Beyond an inspiring experience, this is the place to feel completely at ease at all times—be it for a business meeting, a dinner with friends, or even a stroll through the park—making it ideal for those who wish to feel at home anywhere. **Our World is Your Playground!** **Job Description** Oversee food and beverage point-of-sale operations, ensuring service quality and increasing revenue levels and customer satisfaction. **Qualifications** Collaborative Entrepreneurial Facilitator Positive orientation Team development and empowerment Customer focus Team leadership Communication Team facilitation Proactivity Discretion Assertiveness Flexibility Organization Interpersonal relationships Conflict management Sense of priority Persistence **Additional Information** Key Skills: Advanced/Fluent English Experience in customer service Computer literacy (end-user level) Self-development Self-management Problem solving Decision making Strategic vision and analysis Business knowledge Business planning and continuous improvement Sensitivity Initiative/Autonomy Persuasion Negotiation Numerical aptitude Strong oral communication and expression Emotional balance. Contemporary elegance Attention to detail/Carefulness Creativity Motor coordination Knowledge of luxury/upscale products and services