Citizen Experience is looking for a **Multitasking Attendant** who is talented and exceptional to join our team. If you have customer service skills and an outgoing personality, this could be the opportunity you've been waiting for! Here, we are part of an exceptional team where we look out for each other, help each other, respect each other, contribute, motivate each other, and collaborate creatively (that's where the best ideas are born). If you're looking to boost your career in an environment full of opportunities, where accelerating your career means not only advancing in positions and responsibilities but also facing constant challenges, don't miss this chance! **Responsibilities and duties** * Receiving and welcoming citizens; * Guiding users on services provided at the unit during contingency situations; * Screening documents for service, issuing tickets, collecting fees; * Supporting satisfaction index surveys, organizing queues, and calling ticket numbers; * Monitoring service areas and reporting to management cases of lost persons or children, inappropriate behavior, health issues, or conflicts; * Encouraging users to provide feedback, suggestions, or complaints; * Assisting with kiosks and self-service equipment; * Participating in internal and external events; **Requirements and qualifications** * High school diploma; * Basic Office package. **Additional information** **We offer a benefits package that includes:** Meal allowance Food allowance Gym membership with TotalPass Psychologist services through Zenklub Dental plan 'Fique Bem' Program (benefits include nutritionist, financial consulting, and psychologists) Pharmacy partnership with Medipreço Profit and Results Sharing (PLR) Childcare allowance Allowance for child with disability Incentive for first undergraduate degree Birthday day off We are **CiX \- Citizen Experience,** a govtech dedicated to transforming access to public services, making citizens' lives easier with innovative solutions, more technology, and greater efficiency. Our goal is to integrate physical and digital environments, providing a complete experience. Here, we value teamwork, innovation, and commitment to excellence. If you're seeking a dynamic work environment with continuous learning opportunities and challenging projects, come join our team! \#ForPeople