Job Summary: We are seeking a proactive and solution-oriented Technical Support Analyst to provide on-site support to corporate clients in a dynamic environment. Key Highlights: 1. Provide on-site technical support to corporate clients 2. Solve technical challenges in a dynamic environment 3. Diagnose and resolve hardware and software incidents We are looking for a **Technical Support Analyst** who is proactive, organized, and focused on problem-solving, to directly support our corporate clients. If you enjoy solving technical challenges, interacting closely with end users, and working in a dynamic environment, this opportunity is for you! **Key Responsibilities:** * On-site user support in corporate environments * Diagnosis and resolution of hardware and software incidents * Installation, configuration, and updating of operating systems, software, and peripherals * Network (LAN) support and configuration * Assistance in maintaining IT infrastructure * Logging and documentation of service requests and support activities. **Mandatory Requirements:** * Technical or higher education degree in IT (Computer Science, Computer Engineering, Information Systems, or related fields) * Proven experience in on-site technical support * Solid knowledge of: * Hardware maintenance * Computer networks * Operating system configuration * Office 365 * Ability to identify faults, conduct tests, and propose efficient solutions Minimum Education Level: Bachelor's Degree