Customer Service Agent

Description

Job Summary: Professional responsible for serving cooperative members, updating registration records, verifying credit operations, opening accounts, offering products, and managing delinquency control. Key Highlights: 1. Cooperative member service and relationship management 2. Opportunity for professionals across various fields 3. Work environment that values respect and inclusion **Description and Responsibilities:** **Working Hours:** 8:30 AM to 5:30 PM **Level:** Professional **Employment Type:** Full-time – CLT Provide service to cooperative members; Update cooperative members' registration records; Verify and submit credit operations; Review files and open accounts; Offer products and services; Assist in delinquency control of the business portfolio, among other duties. **Requirements:** Mandatory Requirements: Completed or currently pursuing a Bachelor's degree in Accounting, Business Administration, Economics, Law, Engineering, or related fields; Basic knowledge of Microsoft Office Suite. Desirable Requirements: Familiarity with products and services; Experience in customer service and negotiation; Active ANBIMA certification. * Respect and appreciation for people are core to our values; additionally, we run inclusive initiatives, and all our positions are open to persons with disabilities (PCDs). * Our communication will be conducted via email. Please stay alert! :) **Benefits:** Seniority Bonus, Childcare/Babysitter Allowance, Day-Off, Health Insurance, Dental Insurance, Salary, Life Insurance, Sicoob University, Meal Voucher, Food Voucher, Wellhub, Zenklub