**Description and Responsibilities:** **Schedule:** MON–THU 09:00 to 19:00, and FRI 09:00 to 18:00 **Level:** Professional **Employment Type:** Permanent – CLT labor code **Unyleya values inclusion. Our job openings are open to people with disabilities.** Analyze and create performance indicators for campaigns and operators based on data obtained from platforms and internal systems. Daily monitoring of results to propose effective solutions and strategies to management. Develop scripts for the collections team’s customer service and communication with students, and create communication materials for email distribution. Prepare Excel databases of delinquent customers for outreach via platforms such as WhatsApp, SMS, and email marketing. **Requirements:** Completed or currently pursuing a Bachelor’s degree in Administration, Financial Management, Accounting, Economics, or related fields. Intermediate Excel proficiency. Logical reasoning, strong verbal communication skills, professional demeanor, and responsibility. **Benefits:** Remote work allowance, Health insurance, Commissions, Disclosed during interview, Meal voucher