Customer Relationship Analyst

Description

Job Summary: Customer Relationship Analyst responsible for implementing NPS, inspiring departments, and ensuring low delinquency. Key Highlights: 1. Focus on customer satisfaction and reduction of delinquency 2. Opportunity for professional development 3. Culture of growth and appreciation of people Position: Customer Relationship Analyst \- Caruaru/PE. Responsibilities: * Ensure NPS implementation across the company, inspiring departments to generate promoters through the methodology and ensure low customer delinquency with the financing bank. Requirements: * Incomplete undergraduate degree in Administration and/or related fields. Preferred Qualifications: * Undergraduate degree in Administration and/or related fields. * Knowledge of Microsoft Office Suite and basic Power BI. What We Offer: * Meal allowance / food voucher; * Transportation allowance; * Day Off; * PPR (Profit Sharing Program); * Education incentive; * External partnerships with companies; * Flexible maternity leave; * Childcare allowance; * Internal events; * PIPA Institute (Early Childhood Monitoring). How to Apply Send your PDF resume to recrutamentoeselecao@vianaemoura.com.br, with the job title in the email subject. Join Viana e Moura Construções — a team that grows together with its people! Compensation: R$1\.793,79 \- R$4\.000,00 per month Work Location: On-site