Browse
···
Log in / Register
Job Summary: We are seeking a proactive professional to provide user support, analyze and identify issues, and track service tickets, valuing simplicity, respect, ethics, and transparency. Key Highlights: 1. Encourages team-based learning and knowledge sharing. 2. Values diversity and divergent thinking to generate new ideas. 3. A growing company in the food industry, with a strong back office. We seek individuals who share our values—those who uphold simplicity, respect, ethics, and transparency; who take pride in delivering quality, sustainable service. We value diversity, encourage teamwork to foster learning and knowledge sharing, and support group growth—your opinion is highly valued here! We want people who help us realize new ideas, embrace different perspectives, enable others to learn and grow, and who enjoy challenging themselves in new scenarios—people ready to work hard alongside us to achieve our goals. If our energy resonates with you, come talk to us! **Responsibilities and Duties** * User Support * Problem Analysis and Identification * Proactive Profile * Service Ticket Tracking and Routing **Requirements and Qualifications** * Education: Currently pursuing a degree in Information Technology Intermediate proficiency in Microsoft Office suite * Competencies: * SQL knowledge preferred; * Strong logical reasoning ability preferred; * Ability to meet deadlines; * Dynamism; * Proactivity. **Additional Information** We operate in the food industry, serving wholesale clients, supermarkets, wholesale-retail formats (atacarejo), and e-commerce. Our mission is to be part of people’s lives by enabling better nutrition. Active since 1985, we continuously pursue growth alongside our business. We are a skilled, committed team deeply engaged with the communities where we operate. We are a company that values simplicity, respect, ethics, and transparency. We take pride in serving others, always prioritizing quality and sustainability. We leverage technology to enhance business management and deliver innovation to our customers. We believe a robust back office is essential to continually simplify the customer journey. Today, we have over 4\.300 employees, representing growth of more than 65% compared to last year and over 160% in the past four years. We operate in 7 cities under the Super Bom brand, in 3 cities under the Barcelos Atacadista brand, and across 2 states under the Barcelos Atacado brand.
