Sales Development Representative (SDR) - Qualification

Description

Job Summary: We are seeking an SDR - Qualification to join our commercial team, initiating strategic conversations, understanding challenges, and demonstrating how Produttivo transforms operations. Key Highlights: 1. Revolutionize an entire market with technology and organization. 2. Eliminate paper-based chaos and transform service operations. 3. An environment that values transparency, empathy, and ownership. **We are leading the technological revolution for service providers.** At Produttivo, our mission is to eliminate the chaos of paper, spreadsheets, and lost conversations on WhatsApp—and transform how service companies organize and execute their operations. Through technology and education, we help thousands of field teams gain greater control, reduce rework, and deliver higher-quality outcomes. Our system and mobile app connect services, teams, equipment, and information in a single place—simple, practical, and reliable. More than improving processes, we aim to **transform companies’ daily routines and the quality of life of the people who work in them**. Fewer hours fighting fires. More time for growth, planning, and what truly matters. And this is where you come in! We’re looking for someone to serve as a Sales Development Representative (SDR) \- Qualification and join our commercial team—responsible for initiating strategic conversations with potential customers, understanding their challenges, and demonstrating how Produttivo can help transform their operations. You’ll be a key contributor to our mission of **bringing technology and organization to companies still struggling with manual processes and lack of control**. If you enjoy talking to people, investigating problems, generating opportunities, and want to be part of a company **revolutionizing an entire market**, this could be the perfect match. Ready to learn more? **Responsibilities and Duties** * Initiate first contact with inbound leads from channels such as website, blog, and chat—ensuring prompt initial response. * Perform initial lead qualification and screening, correctly routing leads to the pre-sales team. * Conduct initial outreach via WhatsApp, email, and phone—especially for leads generated through marketing campaigns. * Identify business opportunities through initial interactions, ensuring qualified handover to the SDR team. * Conduct supplementary research on leads and companies to enrich relevant information for the sales process. * Validate and organize data in the CRM, ensuring data accuracy and preventing duplicate entries. * Support the commercial team in building more precise communication with leads, contributing to an efficient handoff process. * Assist in analyzing customer segments, profiles, and case studies to generate higher-quality opportunities. * Identify and suggest improvements to the qualification process, supporting continuous area evolution. * Maintain close communication with leadership, sharing observations, learnings, and improvement opportunities. * Track and update commercial metrics using spreadsheets, contributing to weekly performance monitoring (Checkpoint). **Requirements and Qualifications** * Investigative and analytical mindset, with ability to analyze information and identify opportunities; * Proactivity in conducting research and staying updated on market trends; * Strong time management and ability to prioritize tasks; * Motivation by challenges, results, and continuous improvement; * Familiarity with tools such as Google Sheets and Excel; * Strong verbal and written communication skills to effectively conduct first contact and lead qualification; * Collaboration and ease working in teams. Differentials: * Experience or knowledge of consultative software (SaaS) sales. * Experience using CRM tools (e.g., Pipedrive). * Prior experience in sales, pre-sales, or customer support. **Additional Information** * Flexible hybrid work model (remote + in-office), with preference for remote work (currently operating 100% remotely, with occasional in-person meetings annually) * Working hours: 40 hours/week, semi-flexible schedule (Mon–Fri) * National Unimed health plan (Uniplan) with no co-payment * National Unimed health plan (Uniplan) with no co-payment for 1 child up to age 18 * DentalUni (Elite) dental plan with no co-payment * Meal allowance (R$700) paid via Caju card * Remote work allowance (R$225) paid via Caju card * Childcare assistance * Creditas — Financial assistance and payroll-deducted loans * Birthday leave * Gympass * Extended maternity, paternity, and adoption leave * Extended leave (marriage, bereavement, pet bereavement) ### **Welcome** Hello! First and foremost, thank you so much for wanting to learn more about us. Here, you’ll find a bit about who we are, what we do, how we work, and what it’s like to be part of the Produttivo team. If you resonate with our beliefs, our way of working, and the impact we strive to create, we’d be thrilled to meet you. Shall we begin? **What We Do** ================== Our mission is clear: **Lead the technological revolution for service providers.** For many essential services to function, professionals work daily installing, inspecting, and maintaining critical equipment. Some examples: * Power generators * Telecommunications towers * Medical equipment * Fire suppression systems * Commercial and industrial refrigeration systems * And many others Now imagine the impact if one of these pieces of equipment fails. Behind each of these services lies a complex operation: field teams, technical information, photos, checklists, maintenance history, reports, and client communication. For many years, all of this was handled with **paper, spreadsheets, and lost conversations on WhatsApp.** It was to solve this chaos that **Produttivo** was born. We built a system and mobile app that **organizes and digitizes the entire operation of field teams**, bringing control, agility, and reliability to service companies. With Produttivo, companies can: * eliminate rework * organize information * standardize services * monitor field teams * automatically generate reports * make decisions with greater confidence Ultimately, our impact goes beyond technology. We help companies work better, professionals maintain more organized routines, and clients receive **more reliable and higher-quality services**. **Our Culture** ================= Before being a company and a workplace, we are people. Each person has their own story, goals, challenges, and journey. Here, we believe a healthy environment is built on **transparency, empathy, and ownership**. We value relationships rooted in trust, open communication, and authentic collaboration. Here, you’ll find an environment where: * people support each other * learnings are shared * achievements are celebrated * challenges are tackled together We believe it’s within this environment that we can **innovate, evolve, and deliver real impact to our customers**. Our goal is to build a place where people can grow professionally without losing what’s essential: **humanity, respect, and purpose.** ### **Our Benefits** We aim to offer benefits that support well-being, quality of life, and professional development for our team members: * Flexible hybrid work model (remote-first) * Currently operating 100% remotely, with occasional in-person meetings throughout the year * 40-hour weekly schedule with semi-flexible hours (Monday to Friday) * Banked hours **Health and Well-being** * National Unimed health plan (Uniplan) with no co-payment * Health plan for 1 child up to age 18 with no co-payment * DentalUni (Elite) dental plan with no co-payment * Wellhub (Gympass) **Financial Benefits** * R$700 meal allowance on Caju card * R$225 remote work allowance on Caju card * Creditas (financial assistance and payroll-deducted loans) **Other Benefits** * Childcare assistance * Birthday leave * Extended leave (maternity, paternity, adoption) * Leave for marriage, bereavement, and pet loss ### **Remote Work** Since the pandemic, we’ve adopted the **remote-first** model. This means we primarily work remotely—valuing autonomy, organization, and mutual trust across the team. We also hold **occasional in-person meetings** throughout the year to strengthen connections, align strategies, and share important moments together.