RECEPTIONIST

Description

Job Summary: Provide humanized and efficient customer service, ensuring accurate registrations, appropriate guidance, and support, contributing to customer satisfaction. Key Highlights: 1. Humanized, agile, and efficient customer service. 2. Support to subsequent departments and document organization. 3. Contributes to the proper workflow of processes and customer satisfaction. **Job Description:** ---------------------- Provide humanized, agile, and efficient customer service, ensuring accurate registration, appropriate guidance, document organization, and support to subsequent departments, contributing to the proper workflow of processes and customer satisfaction. **Essential Requirements:** ------------------------------ Good oral and written communication. Ability to handle high demand and multiple service channels. Ability to work under pressure and with high customer volume. Clear, welcoming, and professional communication. Basic knowledge of health insurance plans and coverage rules. Basic knowledge of the most frequently requested exams. Familiarity with major health insurance providers and their accreditation rules. Technical knowledge of health insurance routine and customer service. Ethics, confidentiality, and professional conduct. Organization, attention to detail, and care for documents and sensitive data. Patience, empathy, and a collaborative attitude. Experience in customer service. COMPLETED HIGH SCHOOL **Desirable Requirements:** -------------------------- Computer literacy. Minimum desirable experience: 6 months in telephone or in-person customer service. Experience with laboratory routines, clinic or hospital reception is desirable. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- Unimed health insurance plan Dental insurance plan Meal allowance Life insurance Pharmacy card **Work Location:** ---------------------- LANAC PILAR **Working Hours:** ------------------------ DAY SHIFT — HIRE FROM 9\-3 PM