Floor Supervisor

Description

Job Summary: Supervise, train, and support the housekeeping team, ensuring the quality of cleaning and housekeeping services, as well as managing administrative and operational routines. Key Highlights: 1. Supervise and train housekeeping teams. 2. Ensure the quality of cleaning and housekeeping services. 3. Manage operational and administrative routines. * Meal/Ticket Restaurant R$ 745.00 * Medical Assistance, Group Life Insurance, Meal Ticket, and Transportation Voucher * Supervise housekeeping team activities, prioritizing and assigning tasks according to the work plan and room occupancy. * \- Monitor service execution, controlling material supplies, and performing room cleaning and housekeeping when necessary.\- Identify needs and request cleaning supplies from the warehouse after supervisor approval.\- Inspect cleaning and housekeeping of rooms, corridors, and service pantries to ensure service quality and release rooms in the system for sale.\- Perform apartment maintenance checklists and report required repairs to the responsible department.\- Conduct technical training for housekeepers to standardize services, in coordination with the supervisor.\- Manage "Found and Lost Items" until proper delivery to guests or final destination, observing storage deadlines.\- Implement area "Self-Control" processes and procedures;\- Perform room cleaning and housekeeping services when necessary.\- Schedule specific cleanings based on hotel needs and occupancy.\- Be responsible for the use and custody of floor keys.\- Support invoice control for general suppliers, verifying amounts, product types, quantities, etc., correcting discrepancies, validating them with management, and forwarding them to the finance department in the absence of the Housekeeping Manager.\- Keep the Housekeeping Manager informed about area routines.\- Substitute for the Housekeeping Manager during absences, if necessary.\- Support the supervisor in overseeing the housekeeping team, evaluating performance and motivating staff.\- Prepare work and vacation schedules, as well as personnel department controls for the team (overtime bank, time cards, etc.), size teams, and jointly define service time and quality standards with the immediate supervisor.\- Perform other related duties as required by the department. Employment Type: Full-time CLT Salary: R$2,034.32 per month Benefits: * Medical assistance * Life insurance * Food allowance * Meal voucher * Transportation voucher Selection Question(s): * Are you available for a 6x1 shift schedule? * Do you have flexible working hours? * Are you available to work on weekends? Work Location: On-site