Telecommunications Technician (On-Call)

Description

Job Summary: We are seeking a technology professional committed to innovation to provide technical support for IT and Telecom, including service delivery, maintenance, and equipment management. Key Highlights: 1. Collaborating in a dynamic and visionary team to drive innovation. 2. Providing technical support, installation, and repairs for IT and Telecom services. 3. Performing preventive maintenance and equipment inventory. **Join our team!** Technology is what drives us! We are committed to **driving innovation** with cutting-edge solutions and a constant focus on the future. If you seek challenges, enjoy applying your knowledge in practice, and want to work in a **dynamic and visionary team**, this opportunity is for you! **Your responsibilities in this role:** * Monitor the Field Services ticket queue, prioritizing and responding based on severity and SLA requirements. * Provide on-site and remote support for IT and Telecommunications tickets within agreed timeframes. * Perform hardware and software installation, configuration, and repairs on IT equipment and devices (microcomputing). * Install, maintain, and repair telecommunications infrastructure, including CCTV cameras, structured cabling, network cable termination, rack organization, and more. * Conduct testing, inspections, and preventive maintenance on IT and Telecom equipment and systems. * Perform IT and Telecommunications equipment inventory, maintaining up-to-date records. * Maintain organization and standardization of technical rooms, racks, and IT/Telecom environments. * Log, update, and report ticket status to the Service Center, including ticket closure. **What we’re looking for:** * Completed High School education with relevant experience. * Training in Computer Science, Electronics, Networking, IT, or Telecommunications. * Experience in Technical Support. * Proficiency in Microsoft Office and microcomputing. * Knowledge of CCTV and structured cabling. **Preferred qualifications:** * Bachelor’s degree in Computer Science, Electronics, Networking, IT, or Telecommunications. * Basic knowledge of network communications, telephony, and infrastructure. Our selection process will be conducted online, including interviews with Human Resources and technical interviews. Submit your resume and help us build the future together! Minimum Education Level: Bachelor's Degree Desired Education: * Information Technology, Bachelor's Degree * Systems Analysis and Development, Bachelor's Degree * IT Maintenance and Support, Technical Course