Description
Job Summary:
The professional will provide customer service, clarify questions, assist in resolving issues, register documents, provide information, and promote Foundation programs.
Key Highlights:
1. Customer service and clarification of questions regarding Foundation services.
2. Assistance in resolving internal issues and administrative processes.
3. Communication with beneficiaries through various channels and document registration.
Provide customer service, clarifying questions about services offered by the Foundations; assist in resolving internal issues; receive, verify, and forward documentation related to Foundation areas, registering them in internal protocols; provide information, instructions, and guidance to service providers; support the promotion of programs established by the Foundations; assist in administrative and customer service processes; serve beneficiaries via communication channels (telephone, e\-mail, chat, WhatsApp, and occasionally in-person). Commercial relationship regarding Foundation products.
Compensation: R$2\.000,00 \- R$2\.544,23 per month
Benefits:
* Medical assistance
* Dental assistance
* Childcare allowance
* Profit-sharing
* Private pension
* Meal voucher
* Food voucher
* Transportation voucher
Work Location: On-site