Warranty Assistant

Description

Job Summary: We are seeking a Warranty Assistant to receive, verify, analyze, and test products, record information, and assist in exchange and return processes. Key Highlights: 1. Receive, verify, and analyze products sent for warranty 2. Perform basic tests and technical inspections on various equipment 3. Support quality control and certification of new products **Description:** ---------------- **About RHB Solutions!** **For over two decades, RHB has been a reference in the Brazilian market as a strategic partner in IT outsourcing solutions.** As the largest company in the sector distributing parts and supplies for outsourcing, our trajectory is marked by trust, innovation, and commitment to excellence, establishing relationships that go beyond service provision—we build lasting partnerships focused on results. To expand our portfolio and offer even more comprehensive solutions to our clients, **ISD Tech** was launched—a RHB extension dedicated to developing technologies that transform companies’ daily operations. ISD Tech was founded with the mission of delivering innovative, high-performance technological solutions, and since its inception, it has stood out with a complete product line including **interactive displays, self-service kiosks, thermal printers, data collectors**, and other equipment that drives automation and operational efficiency. **Join our team and help build the future of technology applied to business!** We are looking for a **Warranty Assistant** Work Location: São José dos Pinhais\- Curitiba/Paraná Employment Type: CLT Work Model: On-site **Responsibilities and Duties:** * Receive, verify, and analyze products sent for warranty; * Perform basic tests and technical inspections on cartridges, toners, printers, and accessories; * Record warranty information in internal systems and controls; * Identify defects, damages, and non-conformities; * Assist in product exchange, return, and re-shipment processes; * Issue warranty analysis and tracking reports; * Support quality control of received and shipped products; * Monitor certification and testing of new products; * Organize products under analysis and maintain process traceability; * Provide internal support to sales, logistics, and customer service teams; * Uphold quality, organization, and safety standards within the department. All RHB Solutions opportunities and selection processes are affirmative, inclusive, and non-discriminatory, promoting diversity and inclusion of all marginalized groups in the labor market. **Requirements:** ----------------- * Completed High School education; * Technical course in electronics, informatics, maintenance, or quality is desirable. **Benefits:** * Meal/Voucher Allowance * Fuel Allowance or Transportation Voucher * Medical/Dental Assistance * Pharmacy Card * Attendance Bonus Basket * Psychological Support