Senior Process Transformation Analyst

Description

Job Summary: Process transformation analyst responsible for gathering business requirements, mapping customer processes, and working on cross-functional projects. Key Highlights: 1. Analyze and transform business processes 2. Collaborate with technology teams and academic units 3. Participate in delivery planning and requirement validation Description: What you need to have: * Completed undergraduate degree; * Strong analytical skills, translating needs into product requirements; * Ability to collaborate effectively with academic units and the technology team; * Experience in process modeling; * Knowledge of the software development lifecycle. What would be great to have: * Professional experience in the academic sector; * Experience with agile methodologies and Design Thinking concepts; * Experience in software development; * Knowledge of Lean Six Sigma; * Knowledge of Green Belt / Black Belt; * Familiarity with Bizagi Modeler; * Knowledge of process automation using Pipefy; * Experience with the PRIME system or ERP systems will be considered a strong differentiator. * Act as a process transformation analyst to gather business requirements and map customer processes, analyzing requirements within the context of system capabilities and communicating them to development teams using technical language; * Assist in managing stakeholder expectations and priorities; * Track requirement evolution by acting as an intermediary between academic units and the system development team to ensure impacted areas understand requirements and changes; * Participate in delivery planning meetings alongside Product Owners (POs) and product leaders; * Support the technology team in clarifying product-related questions or analyses; * Map and establish processes to organize and ensure traceability, delivery, and quality of services provided; * Collaborate with testing and development teams in verifying and validating requirements; * Conduct critical analysis of processes and services jointly with the team; * Work on cross-functional projects involving multiple institutional departments. 2511070202301855041