Job Summary: The Telemarketing Operator will be responsible for scheduling vehicle inspections and services, providing multichannel customer support, and adhering to the company's service standards. Key Highlights: 1. Multichannel and high-quality customer service 2. Scheduling of vehicle inspections and services via phone and WhatsApp 3. Use of Syonet CRM system for recording and managing interactions In 2025, the **Grupo Servopa** celebrates 70 years of history and expertise in the automotive market. We operate with excellence across segments including automobile, truck, and motorcycle dealerships; auto financing consortia; and various related services, spanning multiple Brazilian states. To continue our growth trajectory with quality, we are seeking a passionate **Telemarketing Operator** to join our team at the **OMNI CENTER**. Review the details below and become part of our excellence-driven team! * **Location:** R. Rockefeller \- Rebouças, Curitiba \- PR, 80230\-130\. * **Employment Type:** Permanent (CLT) * **Working Hours:** Monday to Friday: 2:00 PM to 8:15 PM; Saturday: 7:45 AM to 2:00 PM\. * **Compensation:** Fixed salary \+ Attendance Bonus: 20% of the salary for employees maintaining attendance and punctuality \+ Monthly performance-based bonus tied to productivity and quality rating. **Benefits:** * Transportation Voucher * Health Insurance (Unimed) * Dental Insurance (Dentaluni) * Baby Basket * Gympass * Life Insurance * Partnerships and discounts with: Compounding pharmacies; Universities; Barbershops; Language schools; Shop CIB Electrolux; Slaviero Hotels; And other partners. * Access to Sesc and Senac **Main Responsibilities:** * Proactively and reactively schedule vehicle inspections and services via phone and WhatsApp. * Provide multichannel customer support, prioritizing service quality. * Follow the service standards required by the Group's brands. * Use the Syonet CRM system to record and manage interactions. **Requirements:** * Strong communication skills and ability to build rapport with customers. * Proactivity and commitment. * Proficiency with digital tools and CRM systems. * Prior experience in telephone customer service, scheduling, or sales is desirable. **Grupo Servopa values diversity and inclusion. We hire professionals of all identities, races, ethnicities, sexual orientations, religions, and persons with disabilities, fostering a welcoming and respectful environment for everyone.** Good luck! We look forward to welcoming you. Minimum Education Level: High School (Secondary Education)
João Silva
Indeed · HR
João Silva
Indeed · HR
