Job Summary: Support school coordination and leadership by welcoming parents and guardians, assisting with financial and academic matters, and clarifying questions to strengthen the partnership between school and family. Key Highlights: 1. Welcoming support for parents and guardians 2. Support on financial and academic matters 3. Support for school coordination and leadership We are inspired by our commitment to educating ethical, conscious, empathetic, and future-ready citizens. We carry out this mission with the support of innovative technologies and teaching methods, as well as dynamic, holistic education across our 28 campuses in the states of Paraná, Santa Catarina, and São Paulo. We believe that throughout this process, other factors are equally important—such as believing in lifelong education, continuous individual development, values-based formation, and encouragement of sports and culture. We are committed to attracting top talent—**people driven by challenges and inspired** by opportunities for personal and professional growth. If you identify with our Positive way of being, **submit your resume and apply for this position!** POSITIONS OPEN TO PEOPLE WITH OR WITHOUT DISABILITIES. **Responsibilities and Duties** * We serve as the bridge between families and the school. In the customer service area, we welcome parents and guardians, offering in-person, telephone, WhatsApp, and email support. We handle inquiries and requests related to finance, academics, and daily routines such as early dismissals. We also receive visitors and new students, ensuring a welcoming and positive experience from the very first contact. Our commitment is to deliver human-centered, efficient, and approachable service, reinforcing the school-family partnership. * Welcome and support parents and guardians, assisting with financial and academic matters and clarifying questions; * Provide support to coordination and leadership teams whenever necessary. **Requirements and Qualifications** * Currently enrolled in or having completed high school; * Availability for 6 hours per day, in the **morning** (7:00 AM to 1:00 PM); * Easy access to Colégio Positivo Jardim Ambiental (Alto da XV); * Affinity with people and empathy toward children (fundamental for success in this role); * Strong communication skills and ability to interact clearly and warmly with diverse audiences. **Additional Information** **Why work here? Discover our benefits and conveniences designed to enhance your quality of life and well-being:** Do you commute by bus? We offer **transportation vouchers** for your daily commute. Do you drive a car, motorcycle, or bicycle? We also provide **parking and bicycle storage**, subject to criteria based on your work location. Want to keep growing professionally? We offer the “Gestão de Gente” platform, featuring online courses designed to **accelerate your development**, plus a dedicated **feedback space**, integral to our culture. Achieve balance between work and well-being with **Wellhub**: take care of your mental and physical health with us! We value our team members—employees with over six months of tenure may participate in **internal recruitment** for positions across any Grupo Positivo unit. Want **exclusive discounts** at various establishments? The “Positivo Mais Vantagens” club is available for employees and dependents. **So why join Grupo Positivo?** Our DNA consists of **four universal competencies: Enchantment, Simplicity, Learning, and Unity**. Together, these competencies define our digital identity—and make us **UNIQUE**. This position is ideal for people who love bringing **\#enchantment** to everyone—customers, colleagues, suppliers—no matter who they are! We know teamwork is essential to delivering outstanding projects, which is why **\#unity** is fundamental here. We believe **\#simplicity** is the key to delivering great work, so we always strive to simplify things and avoid unnecessary complications. And **\#learning** is our motto—we’re constantly teaching and learning, so we seek people eager to join this journey of continuous evolution. **Shall we build a \#Positive world together?** **Innovation is part of our story** Our story began in 1972, with an idea from a team of teachers who created an innovative college entrance exam preparation course. Since then, we’ve built over 50 years of history, establishing our companies as leaders across all our fields of activity: Education, Educational Solutions, Technology, and Printing. **Our Positive Way of Being** Our team is guided by the values of Ethics, Knowledge, Work, and Progress. Here, we value collaboration, continuous development, the ability to innovate, and efficient simplification. These attributes have earned us the Great Place to Work® certification as one of the best companies to work for.
João Silva
Indeed · HR
João Silva
Indeed · HR
