Job Summary: UGG Store Sales Associate responsible for serving customers, presenting products, completing sales, and ensuring a positive in-store experience. Key Highlights: 1. Join the UGG universe and represent a globally iconic brand. 2. Work in fashion and lifestyle, transforming experiences into enchantment. 3. Support the achievement of commercial goals and customer loyalty. **Join the UGG universe!** If you love fashion and lifestyle and wish to represent a globally recognized iconic brand known for comfort and quality, join **Grupo Aste** as a **UGG Store Sales Associate** to build your career. Here, you transform experiences into enchantment. Responsible for serving customers, presenting products, completing sales, and ensuring a positive in-store experience, contributing to the achievement of commercial goals and customer loyalty. **Behavioral Competencies** * Clear and persuasive communication * Proactivity and initiative * Empathy and customer focus * Negotiation skills * Teamwork * Organization and attention to detail * Flexibility and adaptability * Resilience and ability to handle pressure and targets * Positive attitude and courtesy **Technical Competencies** * Basic knowledge of sales techniques and customer service. * Proficiency in cash register operation and sales recording systems (POS). * Understanding of product organization, display (merchandising), and restocking. * Ability to perform simple calculations related to sales and discounts. * Knowledge of the store's product portfolio. * Familiarity with exchange, warranty, and commercial policy procedures. **Prerequisites** * Completed high school education. * Prior experience in sales or customer-facing roles (preferred). * Availability to work flexible hours, including weekends and holidays, as per schedule. * Strong verbal communication skills. * Ease in working with technology (sales systems/POS). * Serve customers courteously, providing support and guidance on products, features, benefits, and differentiators. * Conduct demonstrations, clarify questions, and present alternatives meeting customers' needs. * Guide the sales process from initial approach through to closing, following company commercial policies. * Maintain organization and cleanliness of the sales area, displays, and window showcases, ensuring proper product presentation. * Monitor store inventory, request restocks, and assist in inventory control. * Record sales in the system, issue invoices when required, and follow up on exchanges or returns. * Participate in training sessions and internal meetings to stay updated on products, campaigns, and goals. * Support promotional activities and marketing campaigns at the point of sale. * Actively contribute to achieving individual and collective goals.
João Silva
Indeed · HR
João Silva
Indeed · HR
