Job Summary: Account Manager responsible for managing a customer portfolio, developing strategic relationships, preparing proposals, and analyzing performance indicators. Key Highlights: 1. Customer portfolio management and demand handling 2. Developing strategic relationships and identifying opportunities 3. Performance analysis and support to the sales team Job Description: Account Manager Main Responsibilities:* Manage a customer portfolio, being responsible for monitoring and addressing customer demands * Develop and maintain strategic relationships with customers to identify business opportunities and expand the company's presence * Prepare commercial proposals, monitor solution implementation, and ensure customer satisfaction * Analyze performance indicators and present managerial reports to support data-driven decision-making * Support the sales team in prospecting new customers and negotiating contracts * Participate in internal and external meetings, representing the company before customers Required Qualifications:* Bachelor's degree in Administration, Economics, Engineering, or related fields * 1–3 years of experience in account management, customer service, or commercial activities * Strong communication, negotiation, and interpersonal skills * Analytical and problem-solving abilities * Proficiency in CRM tools and Microsoft Office suite * Intermediate or advanced English (preferred) Advantages:* Postgraduate degree or MBA in related areas * Experience in consulting, IT, or services companies * Familiarity with the company's industry market Additional Information:* Work Modality: On-site * Working Hours: 8:00 AM to 6:00 PM, with a 1-hour break ### **Employment Type:** CLT ### **Required Knowledge and Skills:** null ### **Benefits:** N/A ### **Department:** Operations
João Silva
Indeed · HR
João Silva
Indeed · HR
