Job Summary: Coordinate personnel management, marketing, training, and store operations to ensure team development and compliance with company standards. Key Highlights: 1. Team leadership and development 2. Coordination of marketing and visual merchandising strategies 3. Comprehensive operational management of the store **Coordinate personnel management for your store:** guide, train, and support your direct reports to better perform their roles. - Develop your direct reports through individual feedback, identifying all opportunities to enhance performance and behavior. - Conduct hiring and termination processes, including interviews and final hiring decisions. **MARKETING:** - Coordinate store-level marketing and visual merchandising tasks: guide staff on implementing new campaigns, promotions, events, and digital media to create an inviting, sales-oriented environment aligned with company/brand standards. - Build networking relationships with the mall's marketing team and monitor competitors. **TRAINING:** - Stay updated weekly and coordinate your store team’s participation in trainings and tools provided by the company, serving as the reference point for product knowledge and technologies offered in-store, ensuring 100% team participation in the training curriculum. **OPERATIONS:** - Coordinate store operational activities, engaging and developing the entire team across related processes: opening and closing procedures, inventory processes, supporting HR in R&S (Recruitment & Selection) processes, system-related processes, customer loyalty programs, digital customer service processes, and financial processes — all in strict adherence to company or mall standards. - Responsible for store opening or closing. - Cash Handling: Count and manage cash register funds, ensuring correct amounts are always maintained and deposits are made securely. **Minimum Education Requirement:** Bachelor's Degree
João Silva
Indeed · HR
João Silva
Indeed · HR
