TECHNICAL SUPPORT TECHNICIAN

Description

Job Summary: A Technical Support professional to handle hardware and software maintenance, configuration, and incident resolution for end users. Key Highlights: 1. On-site and remote technical support for users 2. Preventive and corrective hardware maintenance and system configuration 3. Software and equipment incident support and resolution A technology company is seeking a Technical Support Technician in Quatro Barras. **Responsibilities:** Provide on-site and remote technical support to users. Perform preventive and corrective hardware maintenance (notebooks). Install, configure, and format operating systems (Windows and Linux). Configure workstations, notebooks, mobile devices, and peripherals. Provide support and assist in resolving incidents related to software and equipment. Log and track technical service tickets. Manage and organize IT assets. Provide basic network support (Wi\-Fi and LAN). Previous experience as a Technical Support Analyst, Customer Service Specialist, Information Technology Technician, or IT Technical Support may indicate alignment with some of the responsibilities of this position. Completed Technical Certification Required; prior experience necessary **Compensation and Benefits:** * Salary: BRL 2,800.00 * Benefits disclosed during the interview stage. **Additional Information:** * Employment Type: Full-time \- On-site. * Schedule: Full-time * Working Hours: Monday through Friday, from 08:00 to 18:00\.