IT Assistant / Helpdesk

Description

Job Summary: We are hiring an IT Assistant to provide technical support to users, ensuring the proper functioning of equipment and systems. Key Highlights: 1. Corporate technical support 2. Knowledge of Active Directory, networks, and ticketing tools 3. Focus on TNP operational efficiency **Job Description:** ---------------------- We are hiring an IT Assistant to provide technical support to office users, ensuring the proper functioning of equipment, systems, and technology resources, thereby contributing to business continuity and TNP operational efficiency. **Mandatory Requirements:** ------------------------------ Experience in corporate technical support. Knowledge of Active Directory, networks, and ticketing tools. **Desirable Requirements:** -------------------------- Currently pursuing a technical or undergraduate degree in Information Technology, Information Systems, Networks, or related fields. Basic knowledge of user support and computer maintenance. Familiarity with Windows, Microsoft 365 suite, networks, and device configuration. Prior experience in technical support or helpdesk is desirable. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- R$ 40.00 per day as Food Allowance via Caju card Health insurance with co-payment; monthly premium covered by TNP Dental insurance; monthly premium covered by TNP Life insurance Transportation voucher, discount as per CLT regulations **Work Location:** ---------------------- TRAJANO NETO E PACIORNIK ADVOGADOS **Working Hours:** ------------------------ Monday to Friday, 8-hour workday \- 1-hour lunch break