Description
Want to work at the **world's largest healthcare platform?**
We are **Doctoralia**, a company within the **Docplanner Group**, present in **13 countries**, serving over 55 million patients and processing more than **17 million** appointment bookings per month!
**Our mission is “Helping people live longer and healthier lives.”**
Through a **diverse** range of services, we serve **different audiences**: a **marketplace**, enabling patients to book and review appointments with doctors anytime, day or night; and a **SaaS** (Software as a Service) system designed to optimize **clinic management, patient flow, and online consultations**. All delivered via an **internet-based platform** or **iOS** or **Android** **mobile app**.
**Job Description**
* Conduct consultative sales of the First Class product (an upgrade with additional services) to existing customers in our Brazilian client base;
* Manage the full sales cycle—from scheduling and product demonstration to follow-up and closing;
* Contribute to achieving departmental KPIs and targets;
* Map the customer’s current use of our products to identify opportunities for enhancing their results, thereby supporting retention and loyalty;
* Escalate technical issues to the support team to ensure smooth product functionality for the customer.
**Qualifications**
* Experience in consultative B2C sales (preferably in technology or healthcare);
* Ability to conduct clear, pedagogical, and objective product demonstrations;
* Strong organizational skills, discipline, and effective sales pipeline management;
* Familiarity with CRMs (e.g., HubSpot, Salesforce, or similar);
* Comfort with technology and technical argumentation;
* Results-oriented mindset, focused on expansion goals;
* Knowledge of best practices in customer retention is a plus.
**Additional Information**
*At DOC, we value and celebrate diversity in all its forms. We are committed to attracting diverse talent regardless of gender, race, sexual orientation, religion, nationality, age, or physical ability. We strive to build an inclusive and welcoming team where every individual can shine and contribute their best.*
* **Work schedule**: Monday to Friday, 9:00 AM to 6:00 PM;
* **Time-off bank**, to be taken later;
* **Home office allowance**;
* **Meal/food allowance**, provided via flexible Ifood card;
* **Medical, dental, and group life insurance**;
* **Childcare allowance**;
* **StarBem**, for mental health and well-being;
* **iFeel app**, for emotional support;
* **Gympass**, for you and up to 3 dependents!
* **Pet Plan**, extending care to your beloved pet;
* **Creditas benefits**: access to payroll-deducted loan network;
* **Birthday Day Off**, to celebrate however you prefer;
* **Partnership Club**, offering agreements and discounts with educational institutions—including universities and language schools;
* **Special leave policies**: In case of the loss of a loved one, we offer **10 days**; if your pet passes away, **2 days** are granted; getting married? Enjoy **7 days** off! Welcoming a newborn? We provide **30 days** for fathers and **6 months** for mothers;
* **Referral Program**, offering up to R$600 per successful referral.
**Work Model:**
* **Hybrid model** in **Curitiba** or **Rio de Janeiro** (2 days per week in our office), or **fully remote for professionals located anywhere else in Brazil.**