Description
Job Summary:
Santander is seeking a Specialist to deliver customer service, drive business growth, promote digital adoption, and acquire new customers.
Key Highlights:
1. Passion for interacting with people
2. Culture of horizontal hierarchy
3. Purpose of enabling people and businesses to thrive
Santander Specialist II 8h
Country: Brazil
If you are eager to grow and learn continuously, and passionate about interacting with people, this could be the right place for you!
Santander is a growing ecosystem with a purpose to help people and businesses thrive. Here, you can create the new, challenge the status quo, and disrupt the market. It means acting with urgency both now and for the future — always delivering the best possible customer experience. It means being part of a global company that values diversity across all dimensions and embraces a culture of horizontal hierarchy.
At Santander, we uphold a culture of horizontal hierarchy, structured around four clusters: Specialist, Leader, Head, and Partner.
We have an opening for you to become a Santander Specialist, where you will be formally appointed as a Specialist — the primary subject-matter expert in your area.
Your role here will include:
Executing business opportunities within the branch workflow, enhancing product and service offerings;
Guiding customers through digital adoption;
Serving customers across all segments, ensuring an excellent experience;
Acquiring new customers;
In certain branches, you may also operate in areas such as self-service, immediate assistance, managerial desks, treasury, and/or cashier counters.
You’ll fit right in if you embody:
Think Customer – I put the customer first
Embrace Change – I drive change
Act Now – I act swiftly
Move Together – I collaborate as a team
Speak Up – I speak openly
For this role, we value:
CPA 10 certification (ANBIMA) — though CPA 20 is even better!
Currently pursuing an undergraduate degree — though a completed undergraduate or postgraduate degree is preferred!
Proficiency in Microsoft Office suite;
Sales experience.
If this resonates with you, join Santander!
\# BENEFITS
Variable Compensation (PLR \+ RV);
Medical and Dental Insurance;
Meal and Food Allowance;
Supplementary Pension Plan;
Life Insurance;
Childcare / Nanny Allowance;
Gympass or
Totalpass;
Transportation Allowance;
Nascer Program;
Be Healthy — A program encouraging healthy habits;
PAPE — Specialized Personal Support Program.
\#Sales
\#Commercial
\#CPA
\#CEA
\#CustomerService
\#Customers
\#SpecialistCustomersThrive
\#CollectionsSpecialistThrive
\#RegionalCustomerSpecialistThrive
So? Ready to be the spark?
In our branches (agencies), we have the market’s top-performing managers — professionals who stand beside customers to understand their needs and offer the most suitable solutions.
If this resonates with you, join Santander! ️
\#HereYourSparkTransforms \#JoinSantander \#BeTheSpark