Job Summary: We are seeking a Field Services Operator to perform installations, repairs, and address changes, ensuring the proper functioning of telecommunications services. Key Highlights: 1. Attentive professional who delights customers and demonstrates a sense of ownership. 2. Performs service orders for installation, repair, and address changes. 3. Ensures the conservation and maintenance of resources provided by the company. We are looking for a **Field Services Operator** to carry out field service orders (SOs), including installation, repair, address change, and other related services, in accordance with the company’s defined operational procedures. If you are an attentive professional who delights customers and demonstrates a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments, as requested; * Use individual and collective safety equipment when required; * Operate company vehicles when necessary; * Perform other duties related to the position, as required by the department and leadership direction; * Maintain company vehicles in compliance with Fleet Department-defined processes, ensuring their proper operation; * Implement workplace safety procedures, such as Preliminary Risk Analysis (PRA) and use of Personal Protective Equipment (PPE), in accordance with current legislation; * Perform field service orders (SOs), including installation, repair, address change, and other services, in accordance with the company’s defined operational procedures; make recommendations for additional or new sales; * Ensure the conservation, maintenance, proper use, and safekeeping of company-provided resources, and inspect the work environment after service completion to guarantee organization, cleanliness, and proper disposal of used materials. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Knowledge of networks and computer maintenance; * Familiarity with the city’s geography; * Driver’s license category "B" and defensive driving training. **Preferred qualifications:** * Six months’ experience in the telecommunications sector; * Willingness to travel; * Knowledge of access transmission technologies and media—twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that fosters personal and professional development; * Horizontal and vertical work environment—i.e., you are the protagonist of your career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment health plan; * Dental plan; * Life insurance; * Childcare allowance; * Dependent PCD allowance; * Payroll-deductible loan (available after six months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at higher education institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior to state capitals**—actively contributing to Brazil’s digital transformation.