Receptionist

Description

Job Summary: Clínica Savya is seeking a welcoming, organized, and responsible Receptionist to ensure excellence in patient care and a positive patient experience. Key Highlights: 1. Welcoming and personalized patient service 2. Focus on organization and service excellence 3. Opportunity to assist with administrative routines Receptionist — Clínica Savya Clínica Savya is looking for a Receptionist to join its team in Curitiba. We seek a professional who is welcoming, courteous, organized, discreet, and responsible—someone who values excellence in service and contributes to a positive experience throughout the patient’s entire stay at the clinic. About Clínica Savya At Clínica Savya, we believe that outstanding results are achieved through the integration of science, experience, and clinical intelligence. Our services are grounded in safety, ethics, transparency, individualized care, welcoming support, and respect for each patient’s unique needs. Main Responsibilities * Greet and welcome patients; * Register and identify patients; * Guide patients regarding the service flow; * Monitor patient arrivals and departures; * Organize the reception area and waiting room; * Maintain a welcoming, organized, and appointment-ready environment; * Answer telephone calls related to reception routines; * Respond to messages regarding appointments and confirmations; * Confirm consultations, evaluations, and procedures; * Schedule appointments according to clinic availability; * Organize and monitor professionals’ schedules; * Notify delays, schedule changes, and other service-related needs; * Escort patients to professionals and examination rooms; * Support management of patient flow; * Process payments, when required; * Organize receipts and documents related to appointments; * Assist in organizing medical records, forms, and consent documents; * Assist with collecting signatures and documents; * Offer water, coffee, and other hospitality services; * Forward commercial requests to the Sales Consultant; * Communicate clinical requests to responsible professionals; * Assist with the clinic’s administrative routines; * Safeguard patient privacy and confidentiality; * Contribute to a positive and welcoming experience. Requirements * Completed high school education; * Excellent verbal and written communication skills; * Organization, responsibility, discretion, and punctuality; * Agility and proactivity; * Ability to interact effectively with diverse patient profiles; * Capacity to manage multiple tasks simultaneously; * Proficiency with WhatsApp and digital tools; * Commitment to service quality; * Availability for in-person work in Curitiba. Preferred Qualifications * Prior experience as a receptionist; * Experience in public-facing roles; * Familiarity with scheduling systems; * Experience in aesthetic, healthcare, or dental clinics. Job Details * Location: Clínica Savya — Mercês neighborhood, Curitiba/PR; * Work mode: In-person; * Schedule: Monday to Friday, from 9 AM to 6 PM; * Employment type: CLT (Consolidation of Labor Laws); * Compensation: Fixed salary; * Benefits: Meal allowance and transportation allowance. To apply, submit your application via Indeed and attach your updated resume. Salary: R$1\.800,00 \- R$2\.200,00 per month Work Location: In-person