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Job Summary: Customer service and debt negotiation, with a focus on problem resolution and goal achievement, in an environment that values innovation and professional development. Key Highlights: 1. Company recognized as one of the best places to work (GPTW) 2. Diverse, inclusive environment that values competence 3. Flexible working hours ***Who Are We?*** **Bellinati Perez** operates in credit recovery—both secured and unsecured—in amicable and judicial proceedings, utilizing human, digital, and hybrid negotiation models. Our experience and tradition of over 28 years strengthen our efficiency and reputation, enabling us to work alongside the country’s largest credit-granting institutions. We are recognized as one of the top 20 best companies to work for in the state of Paraná and among the best nationwide by GPTW (Great Place To Work). In addition, we foster a diverse, inclusive environment that values competence, seriousness, and innovation. ***Cultural Fit*** **Innovation**: Innovation is part of our DNA—we constantly seek new technologies to enhance the experience of our customers and employees. **Diversity**: We value diversity. Here, everyone can shine as their authentic self! **Development**: You build your career here. Seize opportunities along your journey and grow alongside us! **Team Play**: When we exchange ideas and solutions, there’s no limit to where we can go! **Flexibility**: We adapt, have fun, and always find the best path—all within a flexible working schedule. Responsibilities and Duties: ***Your daily routine on the BP team as a Collections Negotiator?*** * Customer service; * Debt negotiation; * Clarifying customer inquiries; * Focus on problem resolution; * Contributing to goal achievement while maintaining ethical and quality standards; * Issuing payment slips. Requirements and Qualifications: ***What do you need to join us?*** * Be at least 18 years old; * Completed high school education; * Basic computer skills; * Strong communication skills; * Commitment; * Desire to grow. Additional Information: ***Our Benefits:*** Performance bonus; Meal voucher of R$31.00 per workday; Transportation allowance; Career development plan; Multi-benefit card; Life insurance; SESC membership; University partnerships; Corporate university; A relaxing day—**“***Day Off*” on your birthday; No dress code—be yourself! ***For Your Health:*** Dental plan; Gympass/Wellhub; Psychological support; If needed, we have physicians available at our units. **\#VemSerBP** **Responsibilities and Duties** **RESPONSIBILITIES AND DUTIES** **Your daily routine on the BP team as a Collections Negotiator?** * Customer service; * Debt negotiation; * Clarifying customer inquiries; * Focus on problem resolution; * Contributing to goal achievement while maintaining ethical and quality standards; * Issuing payment slips. **Requirements and Qualifications** **What do you need to join us?** * Be at least 18 years old; * Completed high school education; * Basic computer skills; * Strong communication skills; * Commitment; * Desire to grow. **Additional Information** ***Our Benefits:*** Performance bonus; Meal voucher of R$31.00 per workday; Transportation allowance; Career development plan; Multi-benefit card; Life insurance; SESC membership; University partnerships; Corporate university; A relaxing day—**“***Day Off*” on your birthday; No dress code—be yourself! ***For Your Health:*** Dental plan; Gympass/Wellhub; Psychological support; If needed, we have physicians available at our units. We are proud to be part of the BP Group, grounded in welcoming and innovative principles that embrace diversity. We’re waiting for you. Hello! How are you? Before anything else, we believe it’s important for you to learn a bit about us. Bellinati Perez—affectionately called BP by our employees—operates in credit recovery, both secured and unsecured, in amicable and judicial proceedings, applying human, digital, and hybrid negotiation models. Our 29 years of experience and tradition reinforce our efficiency and recognition, allowing us to collaborate with the country’s leading credit-granting institutions. We count on a highly qualified team comprising lawyers, negotiators, analysts, administrators, technology professionals, data scientists, experts, and collateral locators. More than conducting negotiations, we aim to deliver the most complete negotiation experience, ensuring optimal results for both clients and debtors. We’ve created a humanized journey focused on the best solution for all. We’re building history alongside businesses and individuals committed to revolutionizing the collections market. People who embrace a successful professional journey with BP. Here, you can be who YOU ARE! We value diversity and inclusion. We play a role in societal development—and this is a cornerstone for us. We believe that experiencing diverse cultures, behaviors, and attitudes within the workplace is a key differentiator. \+5,000 employees We’ve been certified by GPTW Brazil for four consecutive years—2020, 2021, 2022, and 2023—and rank 17th among the best and largest companies to work for in Paraná. We operate six hubs across Brazil—from South to Northeast—in Curitiba, Maringá, and Fortaleza. We develop leaders and nurture talent. Our organizational culture is strong—and through our people, we deliver the best results for our company. We seek: People like us Who pursue results without hesitation to go beyond Who want to learn—but also teach Who value everyone—without exception. We are Bellinati Perez. Build your career here! ;)
