E-COMMERCE SPECIALIST

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: Manage the full operation of the online store, e-commerce platform, and digital marketing strategies, monitoring performance and optimizing processes. Key Highlights: 1. Full e-commerce and online operations management 2. Focus on performance optimization and customer experience 3. Integrated collaboration across multiple departments and market monitoring · Manage the full online store operation, including product listing, categorization, pricing, product descriptions, banners, and promotional campaigns. · Administer and ensure continuous maintenance of the e\-commerce platform, guaranteeing performance, stability, and constant updates. · Plan and execute the commercial calendar and promotional campaigns, tracking results and proposing optimizations. · Monitor and analyze performance metrics (KPIs), such as conversion rate, average order value, customer acquisition cost (CAC), return on investment (ROI), cart abandonment rate, and revenue. · Prepare managerial reports with sales analysis, campaign performance, and improvement opportunities. · Manage and optimize paid media (Google Ads, Meta Ads), while tracking metrics in Google Analytics and other BI tools. · Implement SEO and CRO (Conversion Rate Optimization) strategies to increase qualified traffic and improve conversion rates. · Monitor customer journey and experience (UX) across all stages of the sales funnel. · Monitor competitors, market trends, and identify growth opportunities. · Manage and monitor marketplace performance, including customer service (SAC), reputation, and commercial policies. · Oversee the entire order flow: approval, inventory, invoicing, payments, label generation, and integration with Correios and logistics carriers. · Monitor logistics processes from goods release through to customer delivery. · Support inventory control and stocktaking, ensuring accuracy between system records and physical operations. · Provide customer support across sales channels (WhatsApp, platforms, and SAC) as needed. · Collaborate closely with Marketing, Logistics, IT, Sales, and Customer Service departments. Employment Type: Full-time CLT Benefits: * Free parking * Profit-sharing program * Life insurance * Commuter allowance (Vale\-transporte) Work Location: On-site

Some content was automatically translated

Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

Similar jobs

Agricultural Greenhouse Sales Representative

Job Summary: Act as an Agricultural Greenhouse Sales Representative, prospecting clients, providing consultative service, and leading negotiations. K

Consultative customer service and client prospecting
Proposal development and negotiation facilitation
Results-oriented focus and customer relationship management

João SilvaIndeed

truck and trailer driver

Job Summary: Professional to work as a Road Test Technician, conducting durability tests on internal tracks with trucks and trailers, ensuring safe ex

Drive trucks and trailers in durability tests
Perform basic vehicle inspections before and after tests
Support the technical team in road test requirements

João SilvaIndeed

Store Attendant

Job Summary: We are seeking a dynamic and communicative Store Attendant to deliver excellent in-person customer service, assist customers, clarify inq

Provide excellent in-person customer service
Assist customers with friendliness and efficiency
Collaborate with the team on daily routines

João SilvaIndeed

Technical Delivery Specialist

Job Summary: A dynamic and proactive professional to perform technical vehicle delivery, demonstrate features, and ensure a positive customer experien

Perform technical vehicle delivery and demonstrate vehicle features
Support sales and after-sales teams in daily operations
Collaborate with the team to ensure a positive delivery experience

João SilvaIndeed

Administrative Assistant - Customer Service

Job Summary: Administrative Assistant focused on student service, payment processing, and administrative support in Curitiba/PR. Key Highlights: 1. S

Student support and clarification of doubts.
Secure and efficient processing of payments and fees.
Administrative support and document organization.

João SilvaIndeed

Financial Assistant

Full-time

Onsite

Curitiba,Para

Job Summary: Pride seeks talented professionals to support accounts payable routines, financial entries, and document control, contributing to the gro

Supporting accounts payable routines and financial entries.
Controlling and organizing financial documents.
Collaborating with an ISO 9001, 14001, and 45001 certified company.

João SilvaIndeed