Collections Assistant

Description

Job Summary: We are seeking a communicative and organized professional focused on results to work in active collections and payment reconciliation, negotiating agreements and monitoring regularizations. Key Highlights: 1. Focus on active collections and payment reconciliation 2. Customer negotiation and persuasion 3. Team collaboration to achieve goals JOB: COMPLIANCE RECONCILIATION SPECIALIST – CURITIBA (CENTRAL REGION) **Company: Cartão de TODOS – Curitiba Central Unit** Are you communicative, organized, and goal-oriented? Then join our team! We seek a results-driven professional to work in **active collections and payment reconciliation**. Requirements: Completed high school education (mandatory) Proficiency in the **Microsoft Office** suite Experience with **CRM** systems (Hubspot is a plus) Strong verbal and written communication skills Proactive, resilient profile with focus on **results and goals** Prior experience in **active collections, negotiation, and persuasion** Responsibilities: * Conduct active outreach to delinquent customers * Negotiate agreements and propose regularization solutions * Record interactions and negotiations in the CRM system * Monitor agreement compliance and replan actions if necessary * Collaborate with the team to achieve goals and performance indicators Benefits and Compensation: * **Base salary:** R$2\.043,39 * **Performance-based bonus for achieved goals** * **Transportation allowance** * **Meal allowance** via Caju: R$ 31.00 per working day * Access to the **Refuturiza online course platform** Work location: On-site – **Curitiba/PR – Central Region** Working hours: **Monday to Friday: 08:00 to 17:30** **Saturday: 08:00 to 12:00 on rotating duty (once per month).** Employment type: Full-time, CLT permanent contract Compensation: R$2\.043,39 \- R$3\.200,00 per month Benefits: * Meal allowance * Transportation allowance Work location: On-site