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Customer Service and Collections

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Responsible for active and passive collection from delinquent customers, credit analysis, preparation of renegotiation proposals, and updating records in systems. Key Highlights: 1. Focus on negotiation and credit recovery 2. Credit analysis and customer profile assessment 3. Preparation of renegotiation proposals and agreements **Job Description:** **Responsibilities:** * Active and passive collection from delinquent customers, with emphasis on negotiation and credit recovery. * Credit analysis and customer profile assessment. * Preparation of renegotiation proposals, agreements, and installment plans. * Issuance and delivery of payment slips (boletos) and statements, as requested or per collection procedures. * Updating records in ERP or CRM systems (e.g., Sankhya, Blip, etc.) and internal spreadsheets. * Registration and removal of entries in credit protection agencies (SPC, Serasa), among other duties. **Benefits:** * Meal allowance; * Fuel card; * Health insurance (after 3 months of experience). **Work Format:** * On-site. **Location****Employment Type****Work Model** Curitiba, PR, BR PJ Contractor On-site Apply

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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