Administrative Collections Assistant | Protecta

Description

Job Summary: Grupo Servopa is seeking an Administrative Assistant to handle collections from delinquent clients and join Protecta Brokerage, with a focus on negotiation and payment regularization. Key Highlights: 1. Excellence in the automotive market 2. Focus on negotiation and payment regularization 3. A welcoming and respectful environment that values diversity In 2025, the **Grupo Servopa** celebrates 70 years of history and experience in the automotive market. We operate with excellence across segments including automobile, truck, and motorcycle dealerships; auto financing consortia; and various related services throughout multiple Brazilian states. To continue our growth trajectory with quality, we are seeking an **ADMINISTRATIVE ASSISTANT | Delinquent Collections**, to join the **Protecta Brokerage** team — a company within the **SERVOPA GROUP**. Ready for this challenge? Review the details below and join our team of excellence! **Job Information** * **Salary:** R$ 2.000,00 * **Employment Type:** CLT | On-site * **Working Hours:** Mon. - Fri., 8:30 AM to 6:00 PM. * **Location:** Rua Emiliano Perneta, 822 - Suite 1301 - Centro, Curitiba - PR * **Compensation:** Salary commensurate with the role. **Benefits:** * Meal Allowance: R$30.00/day; * Food Allowance: R$390.00; * Transportation Allowance; * Health Insurance (Unimed); * Dental Insurance (Dentaluni); * Gympass — gym access; * Life Insurance; * Childcare Assistance; * Access to SESC and SENAC; * Partnerships and discounts with Grupo Servopa partners. **Main Responsibilities:** * Contact delinquent clients via telephone and/or other service channels; * Conduct negotiation and payment regularization for outstanding balances; * Schedule inspections as required by the department; * Prepare, update, and maintain reports on delinquent clients; * Support administrative routines related to the department. **Requirements:** * Completed High School education. * Prior experience in collections and/or telemarketing; * Strong verbal communication skills and clear diction; * Aptitude and enthusiasm for direct client interaction; * Attentive, courteous, and customer-service-oriented profile; * Organized and responsible in performing administrative routines; Don’t miss the chance to join the Servopa team! We seek professionals eager to grow with us and contribute to our legacy of excellence. **Grupo Servopa values diversity and inclusion. We hire professionals of all identities, races, ethnicities, sexual orientations, religions, and persons with disabilities, fostering a welcoming and respectful environment for everyone.** Good luck! We look forward to welcoming you. Minimum Education Level: High School (Secondary Education)