Activation Technician | Itajaí

Description

Job Summary: The professional will assist in the installation and maintenance of telecommunications equipment, ensuring customer satisfaction with courtesy and efficiency. Key Highlights: 1. Technical support and internet installation 2. Teamwork and focus on customer satisfaction 3. Opportunity for professionals with high school education Remember that feeling of customer joy when the doorbell rings and they see the person who will install their internet? The activation team consists of those individuals who visit customers to activate new connections and perform necessary maintenance. Additionally, the Activation Team configures equipment and schedules these visits with customers. **This and all other posted positions are available for People with Disabilities (PcD)** **Responsibilities and Duties** * Assist in customer installations; * Assist in maintenance of equipment already installed at customer sites; * Perform equipment installation and configuration procedures; * Request materials from the warehouse; * Safeguard company assets; * Use network measurement tools; * Use personal protective equipment (PPE); * Use company software; * Answer telephone calls; * Contact customers via telephone; * Drive company vehicles; * Clean and keep the workplace organized; * Ensure customer satisfaction. * Fill out service execution application; * Execute network documentation. **Requirements and Qualifications** **Skills:** Teamwork; Flexibility and adaptability to business needs, people, and processes; Efficiency in tasks and courtesy toward customers; Sense of urgency and innovation. **Education:** Completed high school; Technical course in a related field is desirable. **Requirement:** Valid driver's license (Category B). **Additional Information** **Working Hours:** 8:00 AM to 12:00 PM and 1:12 PM to 6:00 PM, Tuesday through Saturday. Opportunity for on-site work in Itajaí/SC. Since 1997, we have been guided by customer centricity, offering telecommunications solutions for residences, businesses, and government entities. We adopt an innovative mindset, combining cutting-edge technology with personalized service that truly makes a difference. We were founded in Timbó, Santa Catarina, and evolved through significant changes: new connections, emerging technologies, and evolving customer and user demands. We expanded our presence across multiple cities in Rio Grande do Sul, Santa Catarina, and Paraná states, always maintaining excellence in service and transparent, honest relationships. In 2021, we won the 5G auction and assumed the mission of deploying this innovative technology to 670 municipalities with up to 30,000 inhabitants by the end of 2029\. This milestone in our history has been accompanied by several recognitions from Anatel, including “Best Broadband Operator in Southern Brazil” for six consecutive years! We develop solutions for the future of people and generate growth opportunities for those who make things happen! All this with strong collaboration and appreciation for high performance. Here, more than just participating, you’ll build the future together! Join us in shaping the future! Unifique — simplifying lives since 1997! **All our opportunities are available for People with Disabilities** ### **Benefits for Our Employees** Health Insurance Dental Plan Pharmacy Network Agreement Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Baby Bonus PPR — Profit Sharing Program Quinquennial Bonus — reward for years of service Psychological Support Daycare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnerships Service Discounts Unifique