Operational Manager

Description

Job Summary: We are seeking an Operational Manager. Key Highlights: 1. Hands-on leadership and owner mindset 2. Comprehensive management of dining room, kitchen, delivery, and team 3. Focus on quality, organization, and problem-solving Position: Operational Manager We are looking for an Operational Manager to lead our team and ensure the company operates flawlessly. We seek a hands-on professional with an owner mindset—someone who leads by example and is willing to assume operational duties when needed. Responsibilities: * Overall coordination of dining room, kitchen, delivery, and customer service. * Store opening and closing, cash reconciliation, and daily reporting. * Team management: scheduling, training, performance reviews, and daily alignment meetings. * Inventory monitoring, purchasing, and sector organization. * Ensuring quality standards across all products and processes. * Resolving unexpected issues and assuming operational duties during staff shortages (e.g., customer service, assembly, restocking, kitchen support). * Directly engaging in operations whenever necessary to ensure smooth workflow, quality, and customer service. * Keeping the premises organized, motivating the team, and serving customers when required. Requirements: * Proven experience managing restaurants, pizzerias, or food service operations. * Practical, resilient, organized profile with firm yet fair leadership skills. * Availability to work evenings, weekends, and holidays (except Mondays). * Ability to solve problems quickly and maintain a balanced work environment. * Familiarity with operational and administrative routines. Working Hours: \- 4:00 PM to 11:30 PM; Fridays and Saturdays until midnight. \- Collective day off on Mondays. Employment Type: Full-time CLT Compensation: R$3,000.00 \- R$6,000.00 per month