Process Analyst - Itapema

Description

Job Summary: We are seeking a process-oriented, communicative, and problem-solving professional to implement an efficiency-driven culture. Key Highlights: 1. Implementation of an efficiency-driven culture 2. Right-hand support bridging diagnosis and operational routines 3. Focus on continuous improvement and process standardization #### **About the Position:** If you are driven by processes, possess strong communication skills, and focus on solving problems, this position is for you! \#Together and United, We Are Better! To maximize our potential, we seek energetic, collaborative, committed individuals who pursue excellence! * Opportunity for in-person work in Itapema/SC * Working hours: Monday to Friday, 08:00–12:00 / 13:10–17:58 Do you identify with this? Apply now! We want to meet you! **JOIN US AND GROW TOGETHER!** #### **Main Responsibilities:** An ascending professional with an analytical mindset and strong execution capability. You will serve as the right-hand support in implementing an efficiency-driven culture, acting as the link between diagnosis and operational routines. 1\. Pilot Store Execution: Conduct diagnostics and tests of new processes in pilot units, collecting data and generating performance reports (before vs. after). 2\. Standardization: Translate learnings into clear, replicable technical documentation and standard operating procedures (SOPs). 3\. Expansion Support: Assist in implementing new standards across other units, ensuring local teams understand and adopt the improvements. 4\. Training and Capacity Building: Support the development and delivery of operational training. 5\. KPI Monitoring: Track KPIs for processes under your responsibility, alerting management to deviations and proposing corrective action plans. 6\. Store Visit Routine: Maintain an active schedule of store visits to verify adherence to standards and identify new improvement opportunities. #### **Mandatory Requirements:** * Experience: Minimum 1–2 years in process management, quality, or operational excellence (retail or logistics experience is a strong advantage); * Education: Degree in Engineering, Business Administration, Logistics, or related fields; Technical Knowledge: * Proficiency in Microsoft Office; familiarity with Lean, Six Sigma, or PDCA methodologies; ability to design flowcharts #### **Benefits:** * Unimed health plan; * Dental plan; * Profit Sharing Program (PPR); * Cafeteria with coffee; * Baby kit; * Life insurance; * Training programs; * Transportation allowance; * Monthly performance target; * Uniform; * University tuition assistance; * Disciplinary evaluation; * Five-year service bonus; * Professional progression; * Childcare allowance; * Purchase discount program; * Pharmacy discount program; * SESC membership; * Psychological support; * Telemedicine; * Shopping discounts.