Description
Job Summary:
A reception professional seeking to contribute to customer service and support other departments by providing in-person, telephone, and WhatsApp assistance.
Key Highlights:
1. In-person, telephone, and WhatsApp customer service
2. Support for the commercial department and administrative routines
3. Reception organization and customer service environment management
Our client seeks a professional to work at the company's reception, contributing to customer service and supporting other company departments.
**Responsibilities:**
Provide in-person, telephone, and WhatsApp customer service, directing clients, suppliers, and partners to their respective departments;
Receive clients interested in real estate developments, brokers, and visitors, ensuring courteous and organized service;
Support the commercial department by assisting with initial client contact and directing them to consultants;
Manage visitor entry and exit and maintain service records;
Organize the reception area, meeting rooms, and customer service environment;
Receive, organize, and route correspondence and documents;
Assist with general administrative tasks and provide support to the commercial, finance, and administration departments;
**Requirements:**
Completed high school education;
Basic computer skills (Microsoft Office suite and systems).
Prior experience in customer service is desirable, preferably in construction companies, real estate agencies, or corporate environments;
Strong verbal and written communication skills
Courtesy and excellent communication skills
Proactivity and organizational skills
Professional appearance and demeanor
Interpersonal relationship skills
Responsibility and discretion
**Benefits:**
Meal allowance.
**Working Hours:**
Monday to Thursday: 8:00 AM to 12:00 PM and 1:00 PM to 6:00 PM
Friday: 8:00 AM to 12:00 PM and 1:00 PM to 5:00 PM
**Work Location:**
**Neighborhood:** Morretes
**City:** Itapema
**State:** SC