Commercial Consultant

Description

Job Summary: A sales professional focused on prospecting, negotiation, and customer portfolio management, leveraging CRM tools and communication skills to build long-term relationships and propose solutions. Key Highlights: 1. Sales, negotiation, and interpersonal relationship experience 2. Focus on active prospecting and opportunity identification 3. Customer portfolio management and CRM (PipeDrive) **EDUCATION:** Bachelor's degree – preferred **PROFILE:** · Must possess sales, negotiation, and interpersonal relationship skills and techniques · Market knowledge is desirable · Conduct prospecting through market research, active outreach, and networking · Ability to identify business opportunities · Passion for and belief in the product or service being represented · Advanced Microsoft Office Suite proficiency · CRM PipeDrive knowledge is desirable · Proficiency in customer service via messaging apps, in person, and by phone · Administrative document organization and control · Strong written and verbal communication skills, as well as interpersonal relationship skills · Proactivity, dynamism, and discretion **Job Details:** Objectives include acquiring new customers and qualifying them, building long-term relationships, proposing solutions that resolve customer issues, developing strategic plans to achieve expected results, performing customer service tasks—including delivering services and preparing commercial proposals—and finalizing service contracts, all while adhering to pre-established service standards such as telephone and in-person support, document typing and preparation, document organization, and administrative tasks within the department. . **Additional Responsibilities:** · Prospect customers, present services to potential clients, and work toward their retention · Negotiate and prepare commercial proposals · Send and receive proposals and counterproposals regarding service provision negotiations · Analyze opportunities and identify customer profiles and needs · Manage the customer portfolio · Receive and make telephone calls to customers · Provide customer service via WhatsApp, email, phone, and in person, as needed · Execute the sales funnel according to the CRM process · Update information in PipeDrive CRM · Perform daily tracking of scheduled activities in the CRM, as well as carry out. · Time management proficiency · Other duties related to the role Job Type: Full-time, Permanent CLT Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Work Location: On-site