General Operations Supervisor

Description

**Bravura Troop is hiring!** Bravura Park is seeking a new team member to lead our operations and ensure excellence, organization, and performance across all park experiences. **Position: General Operations Supervisor** On-site work in Tijucas – SC We seek professionals with leadership profiles, strategic vision, and strong operational capabilities to directly supervise teams and oversee overall park operations. **Key responsibilities:** * Supervise daily operations of attractions, guest service, and operational teams * Ensure organization, safety, and smooth flow of park operations * Monitor guest service standards and visitor experience * Lead operational teams, facilitators, and monitors * Support scheduling, team allocation, and performance tracking * Address operational issues and support leadership teams * Ensure compliance with processes, internal policies, and operational standards * Support special operations, events, and seasonal activities * Monitor operational KPIs and propose continuous improvements * Contribute to strengthening Bravura’s culture and operational standards **Requirements:** * Prior experience in operational supervision and team leadership * Strong communication skills, organizational ability, and professional demeanor * Decision-making capability and conflict resolution skills * Proactive, dynamic, and results-oriented profile * Availability for hands-on operational work **Advantages:** * Experience in theme parks, entertainment, tourism, hospitality, or high-volume operations * Experience in operational management and visitor experience * Knowledge of operational KPIs, scheduling, and processes **Bravura Profile:** * Leadership and sense of belonging * Operational agility * Team spirit * Commitment to excellence and visitor experience **What we offer:** * Market-competitive salary * Benefits according to internal policy * Dynamic, collaborative, and growing work environment * Opportunity to work in a distinctive themed operation If you believe in leadership, discipline, and operational excellence, we want to meet you — apply now! Compensation: R$6\.500,00 per month Work location: On-site