IT Assistant

Description

Job Summary: IT Assistant responsible for technical support, software and hardware maintenance, incident management, server organization, and user registration in an industrial environment. Key Highlights: 1. Providing technical support for software and hardware 2. Performing preventive and corrective maintenance on systems and equipment 3. Managing and organizing IT infrastructure Incident resolution, technical support (software and hardware), software maintenance (updates, troubleshooting), incident creation and tracking (Totvs and Afill), adherence to the IT schedule, hardware maintenance, preventive maintenance on all machines, quoting IT-related equipment, maintaining server room organization, storage and organization of forms used, user registration (system, e\-mail, intranet, Teams) **Position:** IT Assistant **Employment Type:** CLT (Permanent) **Professional Area:** Industrial **Working Hours:** **Number of Openings:** 1 **Benefits:** Meal Allowance R$ 840.00 and Food Allowance R$ 420.00 \+ Transportation Allowance (if applicable) \+ Annual Bonus Birthday Day Off \+ WellHub (gym membership) \+ Life Insurance \+ Health Insurance after probation period \+ Education Assistance covering 30% of tuition fees, capped at R$ 266.00 **Requirements:** Education: Completed High School; currently pursuing Technical or Bachelor's degree in Systems or related fields **Knowledge:** Computer maintenance / Basic knowledge of SQL, computer networks, and servers **Experience:** 6 months. **Education:** Completed High School; currently pursuing Technical or Bachelor's degree in Systems or related fields **Knowledge:** Computer maintenance / Basic knowledge of SQL, computer networks, and servers **Experience:** 6 months.