Senior Support Analyst (Controller/Finance)

Description

Job Summary: Professional to monitor and support software usage, create and track service tickets, and analyze issues related to customers and software. Key Highlights: 1. Software usage support and assistance 2. Customer and software problem analysis and resolution 3. Experience in controller processes **Your Responsibilities:** * Monitor and provide support for optimal software usage; * Create and track service tickets; * Understand and analyze issues related to customers and software; * Conduct meetings via meeting tools; **Requirements to Apply:** * Experience in controller processes (revenues, expenses, variable costs, accounting and financial statements, etc.). **Preferred Qualifications:** * Knowledge of database systems, SQL language, and system infrastructure is a plus. * Customer support experience is a plus. * Knowledge of managerial accounting, budget planning, and business management. * Experience with electronic spreadsheets for validation (VLOOKUP, SUMIF, Pivot Tables). Employment Type: Full-time, CLT permanent contract Benefits: * Meal allowance * Transportation allowance Selection Question(s): * What is your expected salary for this position (CLT contract)? Work Location: On-site