Description
Job Summary:
Professionals responsible for managing individual customer portfolios, conducting prospecting activities, maintaining client relationships, and ensuring the achievement of strategic goals.
Key Highlights:
1. Management and prospecting of individual customer portfolios
2. Focus on relationship building and achievement of strategic goals
3. Post-sales management
**Job Description and Responsibilities:**
**Working Hours:** Monday to Friday, 8:00 AM to 5:00 PM with a 1-hour break.
**Experience Level:** Professional
**Employment Type:** Permanent – CLT
* Manage individual customer (PF) portfolios by analyzing the cooperative member's profile and developing action plans to increase business;
* Conduct prospecting visits and relationship maintenance activities to better understand and strengthen ties with cooperative members;
* Ensure achievement of goals and objectives established in the cooperative's strategic plan;
* Ensure portfolio turnover occurs within the timelines planned by the commercial strategy department;
* Monitor portfolio indicators and performance using the management dashboard, and implement commercial strategies and action plans based on the cooperative's strategic plan;
* Manage the development of the portfolio under their responsibility and supervise other positions supporting the individual customer (PF) portfolio;
* Identify opportunities for improvement and implement actions aimed at achieving institutional objectives;
Manage post-sales activities and perform other duties related to the position.
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**Requirements:**
* Bachelor’s degree in Business Administration or related fields;
* Relevant work experience in this role;
* Proficiency in sales techniques;
* In-depth knowledge of financial products and services;
* Familiarity with the financial market, credit cooperative legislation, credit policies and regulations, etc.;
* Proficiency in Microsoft Office Suite;
* CPA-10 certification.
**Benefits:**
Seniority Bonus, Childcare/Babysitter Allowance, Education Allowance, Birthday Gift Card, Christmas Gift Card, School Supplies Kit for Dependents, Maternity/Paternity Kit, National Health Plan | Unimed, National Dental Plan | Uniodonto, Private Pension Plan, Profit-Sharing Program, Life Insurance, Meal/Voucher Allowance, Transportation Voucher