Description
Responsible for ensuring the technical team's efficiency in compliance with technical and quality processes. Respecting and contributing to established standards and regulations. Deciding on the implementation of new technologies. Leading the team, implementing continuous improvements, and promoting the organization's culture. Assisting in data tabulation to structure process and strategic indicators. Additionally, addressing problems and preventing non-conformities to achieve operational excellence and customer satisfaction.
. Supervise and monitor pre-analytical, analytical, and post-analytical stages related to tests;
. Supervise and evaluate partner diagnostic support services;
. Correlate laboratory tests and analyze results together with the team;
. Interact and discuss laboratory results with physicians, clients, and other healthcare professionals, escalating to management when appropriate;
. Monitor and follow procurement processes for materials related to the technical area;
. Discuss new alternatives with coordination and management regarding governance;
. Lead the team by engaging members in adherence to standardized processes;
. Compile and discuss process and strategic indicators with coordination and management;
. Regularly train the technical team.